What are the responsibilities and job description for the Parts and Service Manager position at 405Tractor?
Position Summary:
The Parts and Service Manager will oversee the daily operations of the parts and service department, ensuring that both are running efficiently, meeting customer demand, and achieving business goals. This role will focus on inventory management, customer service, team supervision, and maintaining strong vendor relationships.
Key Responsibilities:
Inventory Management: Oversee the parts inventory, ensuring that all parts are well-stocked, accurately recorded, and readily available for customer and technicians.
Service Department Management:
Supervise service operations, including scheduling, workflow, and technician management, ensuring that all service appointments are handled efficiently and timely.
Customer Service:
Provide outstanding customer service by assisting customers with parts inquiries, service scheduling and resolving any issues or concerns.
Vendor Relations:
Build and maintain strong relationships with suppliers, negotiating pricing and delivery schedules for parts and supplies.
Compliance and Safety:
Ensure all parts and service operations comply with industry regulations and safety standards.
Required Qualifications:
Proven experience in parts and service management, preferably within the agricultural or automotive industry.
Strong leadership and team management skills
Excellent organizational and multitasking abilities
.
Exceptional customer service and communication skills
Basic financial and budgeting knowledge
Familiarity with inventory management systems and software
Ability to troubleshoot and solve problems quickly and effectively.
Preferred Qualifications
Knowledge of agricultural equipment and parts
Prior experience managing a service team
Why Join 405Tractor?
A dynamic and supportive work environment
The chance to work with a team that values customer service and quality.
You would be working in a family environment.
How to Apply
If you’re passionate about delivering excellent service and have the experience we’re looking for, we’d love to hear from you!! Please send your resume and cover letter to or 405tractor@gmail.com.
Job Type: Full-time
Schedule:
- 10 hour shift
Ability to Commute:
- Edmond, OK 73034 (Required)
Ability to Relocate:
- Edmond, OK 73034: Relocate before starting work (Required)
Work Location: In person