What are the responsibilities and job description for the Administrative Assistant position at 415 Group?
The 415 Group is actively seeking an Administrative Assistant to come join the teams of one of their most trusted clients!
The Billow Company—a trusted, family-owned funeral provider serving the Akron community for over 150 years—is seeking a full-time Administrative Assistant to join our compassionate and professional team in Fairlawn, OH.
In this vital front-office role, you will provide empathetic support to families while ensuring the smooth operation of day-to-day administrative tasks. The ideal candidate is organized, respectful, and committed to providing exceptional service during times of need.
Key Responsibilities
- Warmly greet and assist families and visitors
- Answer and direct phone calls with professionalism and care
- Perform general administrative tasks including data entry, filing, and scheduling
- Prepare service-related materials such as documents, memorial folders, and correspondence
- Support funeral directors with service planning and logistical needs
- Handle sensitive information with confidentiality and discretion
Qualifications
- Prior administrative or office experience preferred
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Proficiency with Microsoft Office Suite and general office equipment
- Calm, compassionate demeanor in sensitive situations
What We Offer
- A respectful and supportive work environment
- Competitive salary and comprehensive benefits package Health insurance
- Life insurance
- 401(k) plan
- Generous paid time off
- The opportunity to be part of a long-standing, family-focused company rooted in tradition and care
Job Title: Administrative Assistant
Location: Fairlawn OH
Company: Billow Funeral Homes & Crematory
Hours: 8:00am to 4:00pm M-F, and 2 Saturdays in a month
