What are the responsibilities and job description for the Front Desk Associate position at 456 Embarcadero Inn & Suites?
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service throughout their stay. Your main responsibilities will include check-in/check-out procedures, guest assistance, and ensuring a smooth operation at the front desk.
Duties:
- Greet guests with a warm and welcoming demeanor
- Perform check-in/check-out procedures efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest requests and inquiries promptly and professionally
- Assist with reservations and room assignments
- Maintain accurate guest records and handle payment transactions
- Handle phone calls and direct them to the appropriate department or staff member
- Ensure the front desk area is clean, organized, and well-stocked
Experience:
- Previous experience in a front desk or guest service role is preferred
- Knowledge of hospitality management principles and practices
- Familiarity with hotel operations and procedures
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication skills, both verbal and written
- Proficient in phone etiquette and handling phone systems
- Ability to multitask effectively in a fast-paced environment
If you are passionate about providing exceptional guest experiences and have the necessary skills to excel in this role, we would love to hear from you! Join our team and be part of our commitment to delivering outstanding hospitality services.
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 14 – 28 per week
Schedule:
- 8 hour shift
- Evenings as needed
- Morning shift
Application Question(s):
- The job requires a start time of 6:30a, going until 2:30p. Will this be possible for you?
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Morro Bay, CA 93442 (Required)
Work Location: In person
Salary : $17