Global Director Surveys

Country

Job Family

Our Mission

At Consumer Panel Services GfK, our mission is clear: to provide key information on who buys what, where, how much, how often, and most importantly, why (or why not). We take pride in delivering high-quality, uninterrupted data, expert consultancy, and unparalleled expertise to empower our clients to deliver superior customer experiences at every stage of the shopper journey.

Job Description

Multi-cultural management challenge seeking international personality with strong people and management skills, as well as high sales dedication for the position of Global Director Surveys. Our team is spread across Europe with Hubs in different locations.

Just as our clients are at the center of everything we do, our people are the foundation, and we have the same levels of passion and commitment to them and their careers with us.

You will:

Be responsible for global survey solutions:

• Drive and own the strategic solution agenda:

• Consumer-panel-based survey: owner of the Why2buy solutions incl. improving deliveries and processes, initiating product developments, challenging pricing schemes, matching technological requirements with the client need (e.g. usage of dialogue options for why2buy), global SPOC for all strategic decisions on why2buy (marketing, processes etc.).

• Ad-hoc: owner of the ad-hoc access-panel-based solutions, developing standards and processes across markets to guarantee comparability of the results across all country markets, initiating product development based on market needs, and driving sales initiatives in collaboration with sales teams and marketing.

• Monitor quality development and control for survey solutions.

• Organize coaching project manager on methods and processes for ad-hoc content / introducing input for new methods.

• Be responsible for all sales materials and training, including improvement/updating these.

• Offer expertise during client meetings, as well as presenting insights and deriving clear recommendations.

• Collaborate with operations, sales, and delivery teams. Manage internal stakeholders and third parties.

Manage global project management team:

• Lead a team of global project managers that drive standardized solution development and run cross country projects.

• Advise on methodologies and coordination of international (syndicated) projects.

• Lead project management teams across the countries, organized in Hubs.

You have:

• At least 7 years of relevant work experience in the field.

• Experience in developing and implementing projects including complex analytics.

• Knowledge of common and current market research methods in advanced analytics.

• Ability to translate insights into actionable recommendations.

• Enjoy working in a diverse and global environment and leading teams across borders.

• Strong communication skills.

• Advanced English.

We offer a hybrid working model for our YouGov colleagues (normally x2 days p/w in office) and competitive core benefits as well additional benefits including:

• An adventure full of challenges and the opportunity to further develop your talents and build your career.

• An exciting work environment that brings people together.

• A young and dynamic team built on passion, relevance, trust, and smart solutions.

And much more...!

All documents will be treated in the strictest confidentiality.

#LI-Hybrid

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about who we are and everything we do on: https://www.gfk-cps.com/about-gfk-cps