Patient Access Representative (Customer Service) - Tipton County

Join a leader in community mental health with a vision for the futurethat sets the pace for associate self-care! Learn about 4Cs 4-day, 32-hour work week by clicking below.

https://www.youtube.com/watch?v=Aymn0x7fsCQ

New minimum wage raised to $20.00/hour!!

Why work for less? Come make a difference with us, 4C Health continues to grow, and we are looking for agile staff committed to caring for our consumers, communities, and each other! 4C Health is a non-profit, comprehensive Community Mental Health Center serving the communities of North Central Indiana for over 45 years. We are rural behavioral health specialists integrated in the physical and behavioral health well-being for our staff and consumers. Our workforce is the heartbeat meeting the needs of our local communities, dont wait to join our team!

Position Summary:

This position is responsible for being the first point of contact for clients and ambassadors for Four County. The Patient Access Representative is tasked with providing dependable, high quality, and effective clerical services and meetings the day-to-day operation needs of Four County. This is accomplished by a wide range of duties such as answering telephones, routing calls, greeting visitors, responding to inquiries, collecting payments, scheduling appointments and providing information about Four County.

Starting and growing base wage opportunities up to $25.00/hour!!

PLUS. Additional Annual Compensation and Incentive Opportunities!!

• Four-day (32 hour) work week
• Eligible for $150/month ($1,800 annually) in student loan repayment, available at hire
• Earn $750 for every person you refer who is hired and remains employed for 6 months and receive an additional $500 every year as long as you both remain employed
• Bilingual wage premiums available for individuals fluent in Spanish or Burmese

Benefits:

• Multiple health plan options to fit your lifestyle
• Health premium wellness discounts
• Employer paid HSA contributions
• Mileage reimbursement
• Dental and Vision
• 403(b) retirement plan
• Employer paid life insurance and other supplemental insurance products to choose from
• Up to $10,000 in tuition assistance
• Birthdays off after 1 year of employment

To see our full benefits and apply online go to our website: www.4CHealthIN.org

Requirements:

Background Checks:

• 4C Health is a Drug-Free Workplace employer. Candidates must be willing to submit to a pre-employment drug screen.
• Candidates must be willing to submit to comprehensive background checks, including but not limited to criminal and child protective services checks.

Education:

• At minimum a High School graduate or GED, unless working through a school-to-work program. A degree or further education in healthcare or healthcare management preferred but not required.

Experience:

• Previous experience in scheduling, patient access, registrar or accounts receivable preferred but not required.

Skills/Knowledge:

• Knowledge of data entry processes.
• Ability to think critically and analyze information/situations for most appropriate response.
• Ability to maintain confidentiality.
• Verbal and Written Communication Skills.
• Computer Skills.
• Exemplary customer service skills.

4C Health is an Equal Opportunity Employer and committed to creating a diverse and inclusive environment. 4C Health does not discriminate against candidates or employees because of disability, sex, race, gender identity, sexual orientation, age, veterans status, or any other protected status under law.