Demo

Assistant General Manager

4Front
Worcester, MA Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/10/2025

4Front Ventures

CSE : FFNT / OTCQX : FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front's team applies expertise across the entire cannabis value chain.

POSITION SUMMARY

  • The Assistant General Manager collaborates with the General Manager to help oversee the daily operation of the dispensary. This position requires a strong leader who is willing to provide exceptional service to our guests and support to all the employees while leading by example with a hands-on approach. This role requires general knowledge of all types of cannabis products, along with being comfortable speaking to large groups of people. Priorities include providing the GM with all departmental updates including employee performance, sales / product trends, and guest / vendor relations while ensuring all the employee needs are handled proactively. When the GM is not present at the location, the AGM will represent the dispensary as the main point of contact for all matters related to law enforcement, media, and the guests.

ROLES AND RESPONSIBILITIRES

  • Ensure the site is in full compliance with all local and state laws while assisting with regulatory inspections
  • Work cross-functionally through the operation and maintain a hands-on "lead by example" approach
  • Ensure that all safety protocols and procedures are followed by all employees in the unit
  • Assist with creating, running, and analyzing management, inventory, purchasing, and financial reports
  • Assist with properly training designated cash handlers on all cash flow / intake procedures
  • Collaborate with the General Manager to ensure all financial records and reporting follow compliance
  • Aid with managing, troubleshooting, auditing, and maintaining all POS, inventory, and security systems
  • Ensure all areas and workstations of the dispensary are kept cleaned and organized
  • Ensure service and product offerings are excellent and the highest level of hospitality is achieved
  • Help create a strong presence throughout the community while generating brand awareness
  • Implement and manage all Company policies and procedures
  • Oversee the hiring, training, coaching, and development of employees
  • Oversee department schedules and ensure they are maintained based on the operational needs of the unit
  • Delegate, manage, and empower the team to achieve an optimal performance
  • Align with the General Manager to set, meet, and manage all financial and operational goals
  • Assist in any and all areas to ensure the team, department, and company division maintain success
  • SCHEDULE

  • Full shift availability (nights, weekends, and holidays required)
  • COMPENSATION

  • 60,000-$64,000 annually, DOE
  • QUALIFICATIONS

  • 21 and currently residing in the USA
  • High School Diploma or GED
  • Dispensing Organization Agent Identification Card (obtained upon hire)
  • Bachelor's Degree in Business or industry training equivalent (preferred)
  • Assistant Manager / General Manager experience, 2 years (preferred)
  • Retail experience, 4 years (preferred)
  • Cannabis industry experience, 4 years (preferred)
  • Guest service experience, 3 years (preferred)
  • Inventory management experience, 3 years (preferred)
  • Team building & management experience, 3 years (preferred)
  • Excellent communication, multi-tasking, time-management, planning, & organizational skills
  • Detail-oriented, critical thinker, problem solver, & assessor
  • Proficient in Microsoft Office Applications
  • BENEFITS

  • Employee Discount
  • Health, Vision, Dental Benefits Day One of Employment
  • Sick Pay / PTO Accrual
  • Floating Holidays
  • Parental / Maternity Leave
  • Employee Assistance Program
  • Career Development
  • Advancement Opportunities
  • 401k
  • WORKING CONDITIONS

  • Fast-paced, rapid-changing, retail dispensary environment
  • Front-facing, customer-care focused areas / stations
  • Confined workstations in close proximity to other people (employees, guests, vendors) and crowds
  • Handling cannabis products and packaged goods
  • Kneeling, squatting, lifting, bending, walking, pivoting, and long-term standing (all expected activities)
  • NOTE : The facility contains confined spaces that may only be accessible by ascending / descending stairwells while traveling throughout building. Must be able to stand for prolonged periods of time, bend, kneel, squat, and twist. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
  • 4Front Ventures is an Equal Opportunity Employer
  • Salary : $60,000 - $64,000

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