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4P Consulting Inc. is hiring : Communication Desk Assistant 4P / 153 in Huntsville

4P Consulting Inc.
Huntsville, AL Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/7/2025

Position Summary :

The Contract Communication Desk Assistant is responsible for providing administrative support to the Communication Desk within the Public Safety Department . This role involves answering phones, responding to emails, scheduling appointments, maintaining records, and preparing reports . The ideal candidate will have strong customer service experience, proficiency in Microsoft Office Suite, and excellent organizational skills .

Key Responsibilities :

  • Answer phones and emails in a professional and timely manner .
  • Greet visitors and direct them to the appropriate department or personnel .
  • Schedule appointments and maintain appointment calendars .
  • Organize and maintain files and records for easy retrieval.
  • Prepare reports, correspondence, and other administrative documents .
  • Provide customer service support to internal and external customers .
  • Maintain confidentiality and handle sensitive information with discretion.
  • Perform other administrative duties as assigned.

Qualifications & Skills :

  • Minimum 3 years of experience in a customer service or administrative support role .
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) .
  • Excellent written and verbal communication skills .
  • Strong organizational and time management abilities .
  • Ability to work independently and collaborate as part of a team .
  • Demonstrated ability to handle confidential information with discretion .
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