What are the responsibilities and job description for the Assistant Collection Manager position at 5 Star Auto Plaza?
We are a larger independent auto dealership with a growing local auto finance company that needs someone that is a good person, and that cares about our customers and their success.
5 Star Auto Plaza Offers:
- Guaranteed hourly pay plus bonus - If you help our customers succeed then you are rewarded. Everyone wins!
- No weekends of evenings
- Health, Dental, and Vision Insurance
- Company matched retirement program
- Paid personal time / Vacation
- A great atmosphere
Responsibilities:
- Make and receive phone calls to/from past due accounts
- Develop positive relationships with customer base
- Problem solve with customers to help them bring their accounts to current status
- Make sure that all compliance policies and collection laws are adhered to.
- Help monitor other collector's activity to ensure proper procedures and guidelines are followed
- Keep customer's account information up to date
- Verify new loan packages for accuracy prior to funding
- General administrative
- Meet monthly department collection and delinquency goals
We are looking for someone that has attention to detail, has good leadership skills and decision-making abilities, can multitask, can help motivate and direct a small team of collectors, can connect well with people, listen with empathy, and navigate difficult conversations If you really want to help people rebuild their credit and succeed while being rewarded for doing it then you should really give us a call!
Laura - 636-757-5015
3690 W Clay St
St Charles, MO 63301
Collections Manager
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.
Salary : $55,000 - $65,000
