What are the responsibilities and job description for the Automotive Service Advisor position at 5 Star Auto Plaza?
Full Job Description
At 5 Star Auto Plaza we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at our dealership is absolutely critical to our success. We are seeking a full-time Automotive Service Advisor with a winning attitude to join our team.
Benefits
- Guaranteed salary plus commission
- Professional, fun, and friendly family like work environment with supportive management
- No weekends! No Holidays!
- Paid Vacation
- Health, Vision, and Dental
- 401(k) with employer match
- 100% company paid life insurance and wellness program
- 5 day work weeks
- Employee Pricing and Discounts
- Opportunities for career growth and advancement
Responsibilities
- Ensure that required documentation is complete and is in compliance with regulations and standards.
- Works with customers to schedule service work, advise customers on additional services needs or recommended estimate cost of repairs and time frame needed
- Communicate between customer and techs on customer concerns and time frames
- Be able to explain complex repairs to customers in a way that the customer understands what needs to be done
- Advise customers on all necessary services for routine maintenance based on manufacturer recommendation.
Qualifications
- Working Knowledge of the industry.
- 2 years of relevant experience required.
- Dealertrack experience a plus.
- Quality conscious and detail-oriented.
- Excellent communication, customer service and problem solving skills.
- Strong organizational and time management skills.
- High school diploma or GED preferred.
- Clean driving record.
- Punctual nature and ability to handle schedule flexibility and dynamic work environment.
Apply now!
5 Star Auto Plaza is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.
