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Application Engineer

5 Star Global Recruitment Partners
Mundelein, IL Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 4/27/2025

About the job Application Engineer

Job Duties :

  • Conduct field service at customer facilities, ensuring the proper functioning and maintenance of CNC tool & cutter grinding machines.
  • Specifically working on Straustak machines with an understanding of Numroto software
  • Provide comprehensive support to customers onsite, by phone, and via email, addressing inquiries and troubleshooting issues promptly and effectively.
  • Expect up to 50% travel within the USA, Canada, and Mexico to support customer needs.

Ideal Candidates :

  • Technical field service experience with CNC grinding machinery, encompassing mechanical, electrical, hydraulic, and pneumatic repairs.
  • Proficiency in troubleshooting machine problems both on-site and remotely, including answering customer inquiries regarding maintenance, mechanical / electrical drawings, and part identification.
  • Experience with the installation of CNC grinding machines at customer facilities.
  • Hands-on" individual with a strong mechanical aptitude.
  • Ability to interpret and comprehend electrical, mechanical, and other technical drawings.
  • Basic knowledge of electrical and fluid power circuits is preferred.

    • Must Have :

    Straustak machine experience (could be an operator) and Numroto software experience. Working / troubleshooting grinding machines

    Nice to Have :

    Experience traveling to customer sites and great customer service skills

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