What are the responsibilities and job description for the Cashier/Customer Service position at 514 Cell Phone Repair?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the face of our store, providing exceptional customer service while efficiently handling transactions. Your ability to communicate effectively and collaborate with team members will be essential in creating a positive shopping experience for our customers.
Responsibilities
- Greet customers warmly and assist them with their inquiries and purchases.
- Process transactions accurately and efficiently using the cash register.
- Maintain knowledge of current promotions, products, and services to provide informed recommendations.
- Stock shelves and organize merchandise to ensure a well-presented store environment.
- Conduct product demonstrations to engage customers and promote sales.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Handle customer complaints or concerns with professionalism and empathy.
- Maintain cleanliness and organization of the checkout area and store environment.
- Assist in training new staff members on customer service best practices and operational procedures.
Qualifications
- Previous experience in retail sales or customer service is preferred.
- Strong communication skills with an emphasis on phone etiquette.
- Ability to perform basic retail math calculations accurately.
- Experience in supervising or leading a team is a plus.
- Demonstrated ability to sell products effectively while providing excellent customer service.
- Collaborative mindset with a focus on teamwork and achieving common goals.
- Willingness to learn about new products and services offered in-store.
- Flexibility to work varied shifts, including weekends and holidays as needed.
Join us in creating memorable shopping experiences for our customers while advancing your career in retail!
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
Work Location: On the road
Salary : $19 - $21
