What are the responsibilities and job description for the Customer Service Manager, Learning & Development position at 52 Concepts?

Our unique and innovative approach to marketing our clients’ products and services has helped us to achieve growth within a highly competitive industry. In today’s dynamic and changing marketplace, the art of verbal communication has been lost. We believe business is simple; acquire new customers and keep them happy. The most effective way for us to market a product or service is by creating long-lasting relationships with customers.

We are one of Fresno’s premier and fastest-growing privately owned and operated consulting firms looking to fill our Customer Service Manager position. Our firm provides customer service retention and sales acquisitions for Fortune 100 clients. We deliver results and quality customer service experiences for our clients. We succeed by taking care of the existing customer base and providing personal care with new customers.

Position Responsibilities:

Use of sales and marketing techniques
Customer service relationship building
New sales acquisitions
Client branding/marketing
Account updates
Full-time Leadership mentoring
Entry-level management training
Human resource duties

Management Leadership Development:

Interviewing
Sales and marketing training fundamentals
Team building and mentoring
Human Resources and administration duties
Finances
Accounting

We are currently looking for entry-level individuals with experience in customer service and sales. Due to expansion, we are willing to train highly motivated people into management, customer service, and sales leadership positions. We are seeking individuals who have customer service training and are looking for a place to grow their skills and take their careers to the next level.

Job Requirements:

2 or 4-year degree or relevant work experience
Must be able to work as a team or individually
Must have strong communication skills
Ability to prioritize training
Experience with customer service to clients
Superior organizational skills - able to manage multiple priorities simultaneously

Candidates with the following skills or experience are encouraged to apply ASAP! Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

Powered by JazzHR

NKniHEpcmm

Apply for this job

Receive alerts for other Customer Service Manager, Learning & Development job openings

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Manager, Learning & Development.

Click the checkbox next to the jobs that you are interested in.

Client Administration Skill

Customer Retention Representative II

Income Estimation: $42,704 - $55,260
Customer Retention Representative III

Income Estimation: $48,040 - $64,138

Customer Care Skill

Financial Counselor - Healthcare

Income Estimation: $39,690 - $49,584
Patient Accounts Representative

Income Estimation: $41,569 - $51,697

Job openings at 52 Concepts

Management Trainee

52 Concepts

Madera, CA Full Time

We are urgently hiring for a Management Trainee to start with one of the most ICONIC Fresno business firms! We are a bus...

Entry Level Brand Manager

52 Concepts

Madera, CA Full Time

Here at 52 Concepts, we are a rapidly growing Marketing and Business Development firm specializing in individualized cus...

Business Development Representative

52 Concepts

Madera, CA Full Time

Our company is one of the most prominent consulting and sales firms in the Fresno area. Our proven results have made us ...

Business Management - Training Provided

52 Concepts

Visalia, CA Full Time

We are searching for dedicated leaders who are full of positivity, excitement and are always up to new challenges. We ar...

Not the job you're looking for? Here are some other Customer Service Manager, Learning & Development jobs in the Madera, CA area that may be a better fit.

Customer Service Manager, Learning & Development

What are the responsibilities and job description for the Customer Service Manager, Learning & Development position at 52 Concepts?

What is the career path for a Customer Service Manager, Learning & Development?

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Manager, Learning & Development.

Job openings at 52 Concepts

Not the job you're looking for? Here are some other Customer Service Manager, Learning & Development jobs in the Madera, CA area that may be a better fit.

We don't have any other Customer Service Manager, Learning & Development jobs in the Madera, CA area right now.

AI Assistant is available now!