What are the responsibilities and job description for the Field Service Engineer II position at 525 FLSmidth Cement USA Inc?
Do you want to make a difference in the world and contribute to a sustainable future?
We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it.
We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement.
We need your skills, curiosity and drive for change to fulfil our goal.
Together, we enable our customers to produce the materials needed for a better future
Job scope :
On-site technical service and sales within the FLSmidth Pneumatic Transport (PT) service group focusing on spare part and system applications. Utilizing knowledge on FLS-PT customers, equipment, systems, inspections, and troubleshooting.
Responsibilities & Experience :
- Ability to write timely, concise, professional reports that supports your findings and recommendations in the field.
- Previous experience (1-3 years) in providing lists of equipment, parts, and field service labor to rectify customer problem's.
- Prior (1-5 years) experience with promoting the sale of replacement parts to customer's
- Promote FLS-PT customer service sales programs, full range of service capabilities, parts / components / programs, and systems.
- Previous experience in providing technical support on industrial equipment highly preferred, you will be responsible for providing PT technical support to customers and FLS employees
- Execution of work tasks related to equipment / system inspection, repairs, start-ups
- Provide all paid filed service billing information to the service administrator
- Arrange all of your own travel activities
- Work with FLS -PT service team to ensure the right resource is utilized to maximize customer Satisfaction.
- Deliver results and satisfy customer needs and requirements
- Promote a culture of safety first
What we offer
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.