What are the responsibilities and job description for the Support TechnicianEntry Level position at 525 Technologies?
Benefits :
Opportunity for advancement
Training & development
Flexible schedule
Support Technician (Entry-Level) | 525 Technologies
About Us : 525 Technologies is an IT company that provides full solution services to schools in the Southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can-do attitude, and a strong work ethic.
Responsibilities :
Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups.
Diagnose hardware and software issues using diagnostic tools and problem-solving techniques.
Install and configure smart boards, commercial displays, and cameras.
Troubleshoot and repair hardware and software issues
Participate in data recovery and networking troubleshooting
Provide on-site support and maintain documentation of repairs.
Collaborate with a team of technicians to meet project goals.
Ensure quality control and maintain inventory of spare parts.
Why Join Us :
Career Growth : Cross-training opportunities in Low Voltage, IT, and AV Services.
Skill Development : Gain real-world experience while working with schools.
Supportive Team : Work collaboratively with a team dedicated to your success.
Flexible Opportunities : Perfect for recent grads or those looking to transition into IT.
Qualifications :
Willingness to install and run ethernet cable
Comfortable using ladders and able to lift over 50 lbs.
Strong troubleshooting, critical thinking, and time management skills.
Positive, professional attitude and reliable transportation.
Passion for technology and a willingness to learn.
Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision.
- Contract to Permanent Position
