National Resource and Training Specialist

It's a great feeling to work for a company that does so much good for others around the world!

Academic Requirements: Bachelor’s degree in behavioral sciences, human services, or social services fields and progressive employment experience in the fields stated.

Certifications Required: PRS Integrated Case Management, Board of Immigration Appeals, First aid, CPR, Emergency behavior intervention

Work Experience Required: Strongly preferred – Professional license in behavioral sciences, human services, or social services; child welfare experience; experience working with immigrant populations; bilingual in English and Spanish

Critical Action Items & Measurable Deliverables:

• Surveys families and service providers to establish national resource availability and service gaps. Ensures the program has immediate access to useful services for families nationally.

• Establishes and tracks systems to track resources’ effectiveness.

• Participate in task forces, coalitions, and other community meetings nationwide.

• Creates an information tracking system, tracks requested client information, and supports quarterly report development.

• Manages SharePoint for the program.

• Creates and maintains a Resource Manual that includes nationwide resources that are available for clients served.

• Develop professional relationships with other peers in the field, including private agencies and supporting agencies.

• Work evenings, weekends, and holidays as needed or requested by the position supervisor.

• Implement Compass Connections safety protocols in case of an emergency.

• Participate in scheduled meetings and team decisions and operations.

• Maintain confidentiality in all areas of the service population and program operations.

• Maintain Compass Connections professional and ethical standards of conduct outlined in the Compass Connections employee handbook, including demonstrating respect for agency staff, the service population, and community members and always complying with the required dress code.

Other Responsibilities:

• Develop national relationships with community providers and coalitions throughout the country.

• Connect the program to useful resources for families.

• Evaluate resource and referral effectiveness.

• Participate in weekly supervision with the National Operations Manager.

• Participate in workshops, seminars, education programs, and other activities that promote professional growth and development.

• National travel required (50%)

Requirements:

• Pass a pre-employment drug screen and random drug screens throughout employment.

• Provide proof of work eligibility status upon request.

• Pass pre-employment and biennial criminal background checks.

• Support the program to secure and implement the PRS Integrated Case Management and Board of Immigration Appeals certifications nationwide.

• Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.

• Work collaboratively with other staff members, service providers, and professionals.

• Work in a fast-paced environment and always maintain emotional control and professional composure.

• Maintain computer literacy required to meet the responsibilities of the position.

• Work effectively and without intensive supervision, both independently and as a member of a multidisciplinary team.

• Demonstrate a working knowledge of all Compass Connections policies and procedures.

Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII  of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.