Senior Director Consultant Strategy (Hybrid)

Position Summary

The primary function of the Sr. Principal, Consultant Strategy is to lead and own firm-specific strategies for our top consultant firms aligned to our business needs.   The management functions including the development and execution of strategies and tactics in the following areas: Strategic Planning for key firms, Business Development, Presentation Development and Delivery, Negotiation of key initiatives, coordination with Sales and Account Management leaders, as well as other internal stakeholders impacting content and communications to consultant practices.  

Essential Functions

• Develops new and ongoing relationships with prioritized consultants. Develops and executes strategic growth plan associated with top consultant firms and tactics outlined in firm-specific strategic plans. 

• Manages on-going relationships with most influential consultants and provides navigation and advocacy support to make working with Evernorth and ESI easier, including developing and communicating presentations, updates, and insights to key producers on ESI capabilities.

• Works with sales and account teams in building and executing sales and retention strategies across key consultant firms. 

• Works in collaboration with internal stakeholders to ensure consistent and ongoing consultant insights, strategies, and efforts (Account Management, sales marketing, product, competitive intelligence, legal, pricing, etc.), including high-level, strategic support for issue resolution.

• Works on special projects and task forces as assigned.

Qualifications

• Bachelor’s degree or equivalent experience; PBM experience required. 

• Experience in pricing/underwriting or supply chain functions highly preferred. 

• Ability to use proper judgment to plan and accomplish goals.

• Knowledge of employee benefits marketplace including influence of benefits consultants.

• Strong financial skills including understanding of PBM pricing and contracting to support sales growth.

• Ability to create and execute annual strategic plans for each firm based on key metrics and market dynamics.

• Strategic approach to consultant relationship management; applies best practices across consultant relationships.

• Highly effective cross-functional collaboration to drive process improvements & client satisfaction.

• Exceptional verbal and written communication and presentation skills required.

• Leadership skills, team-orientation, a proactive management style and strong commitment to strategic relationship management and sales support and growth.

• Excellent Organizational/prioritization skills.

• Ability to travel as needed.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.