What are the responsibilities and job description for the Supervisor Health Information position at 581 Advocate Aurora Health, Inc.?
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Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Oversees and coordinates Health Information Management (HIM) for assigned sites to support the overall strategy of system HIM and Advocate Aurora Health (AAH). Supervises team members and the HIM Operations functions for assigned site(s). Ensures all areas of oversight follow standardized policies and processes to support the single medical record strategy. Responsible for the communication and resolution of issues in partnership with various leadership and team members.
Supervises health information operations assigned location(s) including: documentation completion, record retention/destruction, document image capture. Monitors documentation compliance and the deficiency process including consequences for non-compliance.
Coordinates resources and daily work activities of team members to lead a cohesive team and meet operational objectives. Ensures adherence to policies and procedures to enhance quality, consistency, efficiency, and standardization across sites.
Serves as Privacy Officer, expert resource, and educator for HIPAA and state privacy laws. Provides timely guidance and support to prevent and investigate privacy-related complaints and topics. Responsible for regularly presenting ongoing education and reporting privacy updates to team members, clinicians, and senior leadership.
Guided by policies and procedures, uses critical thinking to identify, escalate, and solve problems while collaborating with appropriate partners and ensuring standardization across the system. Drives change and process improvement to revise workflows to improve efficiency and over all effectiveness.
Establishes priorities to achieve goals, expectations, and key performance indicators, including: discharged not final billed (DNB), cost per unit of service, productivity, turnaround time, quality, confidentiality, team member and patient engagement, and service. Reports at minimum monthly on these expectations for areas of responsibility. Documents and executes a written plan for correction, should any indicator fall below expectations. Regularly provides status and feedback to HIM system leadership and the individual site(s) leadership.
Ensures documentation availability to support timely and accurate reimbursement. Supports adherence to various internal and external legal and compliance expectations including the Centers for Medicare and Medicaid Services, Hospital Accreditation Organizations, Hospital Administrative Code, Meaningful Use, Accountable Care Act, quality metrics, and other state and federal regulations. Assists in the preparation for, and during various inspections, audits and surveys.
Collaborates with leadership in other departments and across sites. Professionally represents HIM Operations and Revenue Cycle within committees, teams, and meetings. Disseminates timely, accurate, and meaningful information to ensure team member understanding and enhance effectiveness and standardization across sites.
Ensures patient health information (PHI) is maintained for the required retention periods, as required by statutory or organizational policy requirements. Ensures that PHI access and release conforms to all state and federal laws and regulations.
Collaborates with internal and external vendors such as Transcription and Release of Information (ROI) partners to ensure compliance with policies, procedures, and legal requirements. Coordinates with ROI leaders to manage activities related to release of information, audit requests and court appearances as needed.
Scheduled Hours8:00A to 4:30P
Hours may need to be adjust at times for meetingMonday through Friday
Licenses & Certifications
Health Information Administrator (RHIA) registration issued by the American Health Information Management Association (AHIMA), or
Health Information Technician (RHIT) registration issued by the American Health Information Management Association (AHIMA).
Degrees
Associate's Degree in Health Information Management or related field.
Required Functional Experience
Typically requires 3 years of experience in Health Information Management in complex acute and/or ambulatory environments.
Knowledge, Skills & Abilities
Knowledge of Federal and State privacy, documentation content and timeliness, and PHI retention requirements. Knowledge of Health Information Management principles and standards.Ability to create and promote a culture of inclusivity and engagement in which team members’ differences are embraced and leveraged to strengthen team effectiveness and efficiencies. Click here to enter text..Demonstrated leadership skills including: coaching others, creating and improving workflows, problem solving, prioritization, delegation, team member development, project management, complaint resolution and customer service.Ability to effectively investigate and resolve problems by using critical thinking that is consistent with standards, practices, policies, procedures, regulations, and laws.Excellent verbal, listening, presentation, and written communication skills.Proficient knowledge in the use of electronic health records, data capture technology, Microsoft office products such as Word, Excel, PowerPoint, Access and the use of virtual meeting technology.
Pay Range
$28.05 - $42.10Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
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