What are the responsibilities and job description for the Administrative Customer Service position at 5th HQ?
5th HQ -
Job Summary :
We are seeking a detail-oriented Associate in the Sunrise, FL area. The ideal candidate will be processing invoices and customer orders. Must have strong organizational skills, and proficiency in Microsoft Office. Bilingual proficiency in English and Spanish is required to effectively communicate with our diverse customer base.
Employment Type : Full-Time (Monday – Friday)
Potential for Permanent Position
Key Responsibilities :
- Order Processing : Receive and process customer orders through the company's order management system.
- Inventory Management : Monitor and manage inventory levels to ensure that orders can be fulfilled without delays.
- Documentation : Maintain accurate records of all orders, shipments, and inventory using Microsoft Office applications.
- Communication : Provide updates to customers on order statuses and handle any order-related inquiries or issues.
- Reporting : Generate and analyze order fulfillment reports using Excel to track performance metrics and identify areas for improvement.
- Compliance : Ensure that all processes comply with company policies and industry regulations.
Qualifications :
Skills :
Working Conditions :
If you meet these requirements and are looking for a dynamic work environment, we encourage you to apply!
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