What are the responsibilities and job description for the Customer Service Representative position at 5th HQ?
5th HQ -
Job Summary :
Are you a people person who loves helping others and thrives in a fast-paced environment? We’re looking for a friendly and proactive Bilingual Customer Service Representative to join our team! In this role, you’ll be the voice of our company, providing top-notch support to our customers in both English and Spanish. If you’re passionate about customer service, enjoy solving problems, and want to make a real impact, we’d love to meet you!
What You’ll Do :
- Provide exceptional service and support to customers via phone, email, and chat in both English and Spanish.
- Resolve inquiries, troubleshoot issues, and offer solutions to ensure customer satisfaction.
- Accurately log all customer interactions and update information in our system.
- Collaborate with team members to provide efficient and seamless support.
- Educate customers on our products and services to help them make the most of our offerings.
What We’re Looking For :
What We Offer :
Why Join Us?
We believe in creating a positive work culture where employees feel valued, appreciated, and part of a team. If you’re ready to take your customer service skills to the next level and work in a company that truly cares about its employees and customers, apply today!
