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PFA Clerk (Clerk 5)

5th Judicial District Of Pennsylvania, Allegheny...
Pittsburgh, PA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/7/2025

POSITION: Protection from Abuse (PFA) Clerk 5

CLASSIFICATION: Unit I.D. 1601, Union Local 249

LOCATION: Allegheny County Court of Common Pleas, Family Division, Adult Section
440 Ross Street, Pittsburgh, PA 15219

STATUS: Full-Time, Benefits Eligible

SALARY: $40,405.18 – $47,534.28

SUMMARY: Serve as PFA Department Clerk to perform preliminary screening of clients and provide accurate directional and procedural information to clients, court officials and other court personnel, attorneys and all associates and visitors of the court. This position requires extensive knowledge of a wide variety of complex court functions, activities, and processes. Must exercise initiative, independent judgment and strict confidentiality in performing job duties.

QUALIFICATION REQUIREMENTS:

  • High school diploma (minimum); some business and/or computer training beyond high school preferred.
  • Minimum of two years related receptionist and clerical experience preferred; experience in Family Division and/or knowledge of domestic violence procedures a plus.
  • Computer skills and experience working and accessing a variety of computer screens and applications. Skills in Microsoft Windows are required. (Department of Court Records and Jail system computer knowledge is a plus).
  • Excellent communication skills.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Perform data entry work on the PA State Police PFA Database/Registry (PFAD.
  • Greet PFA applicants and walk-in clients; communicate with advocates and troubleshoot any issues.
  • Check-in parties and attorneys arriving for hearings and direct them to their respective waiting areas.
  • Answer and return phone calls, take messages, answer procedural questions, and refer calls and questions.
  • Input application data; maintain daily morning intake list.
  • Collect PFA-related Pro Se Motions packets.
  • Collect all Petitions and signed Orders as clients exit Courtroom.
  • Collect all Affidavits and Contempt Complaints, Warrants and Arraignment paperwork faxed into the office.
  • Collect and sort all registered PFA Orders, non-PFA orders and other court filings.
  • Arrange for all interpretation services and other special needs accommodations.
  • Keep record of Emergency Protection from Abuse petitions filed at other locations and related service documents.

BENEFITS:

Standard health and fringe benefits plans available. This includes health; dental; life, accident, and disability insurance plans; sick leave and vacation benefits.

HOW TO APPLY:

Applications are submitted online until the posting is closed. After reviewing this job announcement, please go to www.alleghenycourts.us to apply online. Please include a cover letter and resume, which may be uploaded or sent to the address below. If you have additional documents that can’t be uploaded, please mail or fax them. The Family Division values a diverse and culturally competent workplace.

5thJudicial District Court of Pennsylvania, Family Division, Adult Section, Human Resources Office 440 Ross Street, 5thFloor Administration, Pittsburgh, Pa 15219. Fax 412-350-0088

Job Type: Full-time

Pay: $40,404.14 - $47,534.28 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Salary : $40,404 - $47,534

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