Collections Specialist, Lead

Collections Specialist, Lead

The Opportunity:

As a professional in Business Services, you have the experience and skills to ensure our Delivery Hub operations are effective, efficient, timely, and valuable for internal and external clients. You know how to interface with internal and external customers and leadership to understand needs and gain insight on Business Services performance.

As a member of the Accounts Receivable Commercial Collections Team, you will be responsible for managerial, analytical, auditing, and development tasks related to implementing collection strategies, setting targets, and monitoring performance, assessing risk, ensuring policy compliance, preparing, and presenting reports, and addressing high-visibility, impactful collections issues. Due to the nature of work performed within this facility, U.S. citizenship is required.

How You’ll Contribute:

• Formulate and execute effective strategies to enhance the collection of outstanding debts.

• Oversee the training and management of a subset of the collections team.

• Set performance targets for the collections team and monitor their progress.

• Conduct thorough risk assessments and identify potential areas of concern.

• Ensure all collection activities adhere to internal and external policies.

• Prepare and present detailed reports on collection activities and the status of accounts receivable.

• Address discrepancies and resolve billing issues with customers.

• Handle a portfolio high-level, high visibility collections account.

• Communicate effectively with leadership to align collection strategies with overall business objectives.

Ready to build the future for the better?

Join us. The world can’t wait.

You Have:

• 7 years of experience in Accounts Receivable and Collections

• Experience in leading people, processes, and systems

• Experience using Microsoft Excel, PowerPoint, and Outlook

• Ability to build relationships and communicate effectively at all levels

• Ability to identify and drive process improvements

• Ability to analyze and implement policies and procedures

• HS diploma or GED

            

Nice If You Have:

• Experience with Costpoint

• Knowledge of insurance carrier collections and commercial client collections

• Ability to strategically evaluate business processes

• Possession of analytical and critical thinking skills

• Bachelor’s degree

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $60,300.00 to $137,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Salary : $60,300 - $137,000