What are the responsibilities and job description for the Spa Receptionist position at 6H Management LLC?
Job Description
Job Description
ALBERT HOTEL is hiring for a SPA RECEPTIONIST
Albert Hotel is located on a three-acre site from 242 to 248 East Main Street, Fredericksburg, TX. The hotel itself is tucked away from Main Street located behind the original historic buildings, creating a peaceful escape offering quiet sophistication just off bustling Main Street. The hotel has 110 guest rooms, including bunkrooms, suites, and a private house, and each room will have tailored amenities, custom-designed furniture, and little extras to make guests feel at home. The property has three restaurants, one bar, a private dining room, and will offer in-room dining. Guests can enjoy the inviting outdoor lagoon-style pool, a fitness center, and a 2,000 sq. foot full-service spa. The property is ideal for hosting events, with a 3,600 square-foot event space and a 1,200 square-foot mezzanine deck and event lawn.
What you'll do :
- Maintain inventory inventory on shelves in the spa retail area
- Process spa service and retail transactions accurately
- Ensure all calls are answered in a courteous, professional, and efficient manner; maintain an accurate log of calls and ensure completion of all items
- Be knowledgeable about Fredericksburg, Albert Hotel, and The Spa
- Provide recommendations to guests, including packages and products, hours of operation, class schedules, and the adventurous offerings of our scenic surroundings
- Educate guests and provide feedback, resources, and recommendations for continued home care
- Maintain a high level of customer service standards in all interactions with spa guests and hotel staff
- Resolve all guest feedback promptly and diplomatically ensuring a high level of guest satisfaction
Who you are :
BENEFITS
We are proud to offer competitive wages and the following benefits for full-time employees :
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will be accepting applications on an ongoing basis until a candidate is selected for this role.
