What are the responsibilities and job description for the Customer Experience Ambassador position at 7-Eleven, Inc.?
Welcome to 7-Eleven, Inc.
We are a leading retailer with a strong commitment to customer satisfaction and employee success. Our stores offer a wide range of products and services, providing opportunities for individuals to grow and develop their skills in a dynamic environment.
Job Summary
This role is designed to support the overall objectives of our retail business by delivering exceptional customer experiences and ensuring the smooth operation of our stores. As a sales and customer service associate, you will play a key part in promoting our products and services while maintaining a clean, safe, and welcoming store environment.
Main Responsibilities
- Promote our products and services to customers through effective communication and sales techniques
- Provide excellent customer service by responding to customer inquiries, resolving issues, and making recommendations
- Maintain a clean and organized store environment, including stocking shelves, sweeping floors, and taking out trash
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods
Requirements
To be successful in this role, you will need:
- A positive attitude and strong communication skills
- The ability to work independently and as part of a team
- A basic understanding of mathematics and attention to detail
- The physical ability to stand for long periods, lift up to 50 pounds, and perform repetitive tasks
Benefits and Advancement Opportunities
We offer a competitive compensation package, including premium pay for holidays worked, paid vacation (for full-time positions), and tuition reimbursement. We also have a strong promote-from-within philosophy, providing opportunities for advancement and professional growth.