What are the responsibilities and job description for the Asset Protection Specialist position at 7-Eleven?
Note: this a remote position and incumbent must live North Carolina or Virginia.
Overview:
Provide the 7-Eleven Field Operators with professional asset protection services. Conduct timely, comprehensive, accurate investigations and research in order to assure revenue and profit enhancement in a proactive manner.
Responsibilities:
• Conduct investigations and research, utilizing corporate reports and Exception Based Reporting.
• Then develop professional, comprehensive cases and research packages that reveal the fraud or misreporting.
• Take the cases through their completion assuring that the appropriate recoveries, documentation and follow up are completed.
• Perform the various tasks and assignments required to carry out the Asset.
• Protection Department's Four Pillar Strategy for Revenue and Profit Assurance, Shortage Control, Incident-Investigation Management and the Safety Program.
• Advise, train and counsel the field operators in shortage control, theft and other asset protection related areas.
• Establish and maintain relationships with local law enforcement, serving as 7-Eleven's representative to the local municipalities.
• Assist law enforcement and 7-Eleven's third-party insurance administrator securing evidence and statements.
• Provide immediate response, support and professional consultation to field operations following critical incidents of crime or disaster that impact store associates, franchisees, guests, licensees and 7-Eleven assets.
Qualifications:
• Associates Degree or equivalent experience
• 5 years retail operations-related experience, multi-unit preferred
• Thorough understanding of retail Accounting and Financial Management
• Analytics, reporting management experience is required
• Excellent verbal and written communication skills
• The ability to successfully train and communicate one-on-one or to a large audience
• The ability to successfully learn and excel using an Exception Based Reporting Tool
• Ability to conduct professional investigative interviews
• 100% remote role
• Travel – 50%-60%
