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Front Desk Dental Receptionist - Spanish speaking

7 Hills Dental
Springfield, MA Full Time
POSTED ON 3/28/2025 CLOSED ON 4/8/2025

What are the responsibilities and job description for the Front Desk Dental Receptionist - Spanish speaking position at 7 Hills Dental?

Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team at a busy dental clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional service and support in a welcoming environment. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently while ensuring compliance with HIPAA regulations.

Duties

  • Greet patients and visitors warmly, providing a positive first impression of the clinic.
  • Manage patient check-in and check-out processes, ensuring accurate scheduling and documentation.
  • Handle medical scheduling using systems such as Eaglesoft or Athenahealth, coordinating appointments effectively.
  • Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and security of sensitive information.
  • Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff members.
  • Assist with administrative tasks such as filing, data entry, and managing office supplies.
  • Collaborate with medical staff to ensure smooth operations within the clinic and enhance patient service experiences.

Skills

  • Experience in a medical office setting is preferred, particularly in a dental clinic environment.
  • Proficiency in using medical software systems such as Eaglesoft or Epic is highly desirable.
  • Strong understanding of HIPAA regulations and commitment to maintaining patient confidentiality.
  • Excellent communication skills, both verbal and written, with a focus on customer service.
  • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
  • Familiarity with medical scheduling processes and patient service best practices is an asset.

Join our team as a Front Desk Receptionist where you will play a crucial role in delivering outstanding patient care while contributing to the overall efficiency of our clinic operations.

Job Types: Full-time, Part-time

Pay: $19.93 - $21.36 per hour

Benefits:

  • Dental insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $20 - $21

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