General Manager Harley-Davidson

At 7 Hills Harley-Davidson we are passionate about Harley-Davidson motorcycles and dedicated to providing top-notch service to our riders. Our dealership is a hub for motorcycle enthusiasts, offering premium parts, service, riding gear and the best motorcycles in the world to enhance every riding experience. We are seeking an experienced General Manager to lead our team, drive operational excellence, and deliver exceptional customer service.

Position Summary:
The General Manager is responsible for the overall success of the dealership, ensuring operational excellence, outstanding customer experiences, and a thriving team culture. This role requires a leader who can drive results, inspire teams, and uphold the iconic Harley-Davidson brand standards.

Key Responsibilities:

• Lead and manage all dealership operations including Sales, Service, Parts, MotorClothes, and F&I.
• Develop and execute strategies to drive revenue growth, profitability, and market share.
• Recruit, hire, train, and develop top talent across all departments.
• Foster a customer-first culture, ensuring world-class service at every touchpoint.
• Maintain and grow strong relationships with the Harley-Davidson Motor Company and the local riding community.
• Ensure compliance with manufacturer programs, dealership policies, and industry regulations.
• Manage financial performance, including budgeting, forecasting, and reporting.
• Oversee inventory management and ensure proper merchandising and showroom presentation.
• Promote dealership events, rides, and community involvement.

Qualifications:

• Minimum 5 years of senior management experience in automotive or motorcycle dealership operations (Harley-Davidson experience preferred).
• Proven track record of exceeding sales goals and driving operational success.
• Strong leadership, coaching, and team-building skills.
• Passion for motorcycles, the Harley-Davidson brand, and the riding lifestyle.
• Exceptional customer service mindset with outstanding communication skills.
• Proficiency in dealership management systems (DMS - Talones, CRM - DP360, IMS - MotoMate) and Microsoft Office Suite and Google Docs.
• Ability to work weekends and attend dealership/community events as needed.

What We Offer:

• Competitive base salary performance bonuses
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Employee discounts on bikes, parts, and apparel
• A fast-paced, fun, and passionate work environment where your love for motorcycles is celebrated

EEOC Statement

7 Hills Harley-Davidson is an equal opportunity employer and value diversity at our company. We are committed to equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We encourage applicants from all backgrounds and experiences to apply.

About 7 Hills Harley-Davidson

“At 7 Hills Harley-Davidson® Service is our top priority. We appreciate the opportunity to serve you with all your future biking needs in sales, service, parts, accessories and MotorClothes®. If you have any questions, concerns, or simply need some good motorcycle advice please email one of us or give us a call at 513-528-1400. Thanks again for the opportunity to serve you.”

- Steve Loomis, Director of HR | Loomis Dealer Group

Job Type: Full-time

Pay: $80,000.00 - $160,000.00 per year

Shift:

• 8 hour shift

Work Location: In person

Salary : $80,000 - $160,000