What are the responsibilities and job description for the Cafe Shift Supervisor position at 7 Leaves Cafe?
Job Description
Job Description
Hiring location : 13481 Euclid Street B, Garden Grove, CA 92843
Pay Rate : $20.00
This job contributes to 7 Leaves Cafe's success by assisting the Store Manager to execute store operations during scheduled shifts. They are responsible for delegating tasks and working with our Team Members to create and maintain the 7 Leaves standard of operations and customer experience.
Responsibilities
- Effectively execute store operations during scheduled shifts to meet 7 Leaves standards of operation (customer experience, policies, security and safety protocols, opening and closing procedures, etc)
- Provide quality beverages and a memorable experiences to all customers
- Resolves customer complaints or related conflicts that occur during assigned shift
- Ensures all operations comply with food and beverage safety regulations
- Execute cash management processes according to company procedures and efficiently manage, organize, maintain store inventory
- Maintains a calm and patient demeanor during periods of unusual events or high volume to set an example for the team and keep store operations running smoothly
- Communicates effectively and regularly with Store Manager and management team to ensure all members of management are in sync and on the same page
- Evaluate customers' needs and the customer's perception to anticipate and meet their needs
- Assist Store Manager in the training and development of Team Members by creating a positive team and learning environment
- Ensure Team Members are delivering the 7 Leaves customer service experience and following all safety and COVID procedures
- Perform all work related tasks as assigned by the Store Manager
Competencies
Physical Requirements
Job Posted by ApplicantPro
Salary : $20