What are the responsibilities and job description for the Dispatcher position at 72 Degrees Air Conditioning & Heating?
72 Degrees Air Conditioning & Heating: Our ‘Wizards of Comfort' have been serving the Fredericksburg residents since 1986. Our top notch service and outstanding customer service are what makes 72 Degrees the ‘go to' service company in the area. When you join us, you join the best! Like air conditioners, be cool and apply today!
The Good Stuff:
- $16-21/hr - based on experience
- Work in-office! - Monday-Friday
- Medical, Dental, Vision (Free medical plan option for employee)
- 401k with 4% company match
- PTO, Paid Holidays, Paid Wellness Time and more!
Job Duties:
- Organize & coordinate daily schedules based on call priority & technician ability
- Dispatch & debrief our technicians
- Monitor performance of service techs
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold team accountable
What you need:
- HS Diploma or GED
- 1 year of dispatch experience, preferably dispatching technicians
- Proficiency with Microsoft Office or Google Suite
- Preferred experience using a Customer Service Software such as Service Titan
- High ability to multi-task and switch tasks quickly
- Excellent organizational skills
#72degrees1
Salary : $16 - $21
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