What are the responsibilities and job description for the Customer Enrollment Representative position at 72 Solutions Inc?
72 Solutions is a thriving business consulting firm serving the San Antonio region. We specialize in business growth, customer acquisition, and sales solutions. Our success is driven by our commitment to creating impactful, results-driven strategies through direct and personalized communication efforts.
As part of an exciting new partnership with a home improvement brand, we’re playing a vital role in the expansion and promotion of new products and services. Like our client, we prioritize putting customers first, fulfilling commitments, and striving for excellence in everything we do.
We are currently seeking a dynamic and customer-focused individual to join our team as a Customer Enrollment Representative. This position will be instrumental in building customer relationships and facilitating daily interactions with prospective clients.
Key Responsibilities:
- Engage directly with both new and existing customers to provide expert information about our client’s services and address inquiries.
- Deliver compelling, customized product demonstrations that meet the unique needs of each customer, offering tailored solutions.
- Foster strong, long-term relationships with customers, increasing the potential for referrals and additional sales opportunities.
- Serve as a knowledgeable resource for all home services
- Handle customer concerns with professionalism and ensure a positive customer experience throughout the sales process.
- Accurately document customer interactions and follow up on any issues by coordinating with the appropriate teams and managers.
Ideal Candidate Qualities:
- Prior experience in customer-facing roles such as sales, customer service, or client support.
- A proactive, problem-solving mindset with a positive attitude toward challenges.
- A desire to continuously learn and grow in a fast-paced business environment.
- Commitment to joining a company that values inclusivity, diversity, and team development.
- Upholds integrity and values transparency and honesty when working with colleagues, clients, and customers.
- Focused on delivering top-notch results while maintaining company standards and ethics.
- Strong organizational skills, able to effectively manage time and prioritize tasks, whether working independently or in a team.
Job Type: Full-time
Pay: $48,000.00 - $53,000.00 per year
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $48,000 - $53,000
