What are the responsibilities and job description for the Host / Hostess position at 7OH2 Hospitality?
Host / Hostess
7OH2 Hospitality is seeking professional & skilled, Host & Hostess’s to join our dynamic hospitality group. As a dedicated team, we are eager to find an individual who is enthusiastic about being part of the initial stages of an exciting group that is truly passionate about creating something special.
Qualifications and Responsibilities:
Minimum of 2 years as a Host/Hostess in a high-volume, full-service environment. High-volume corporate operation preferred.
High school diploma or equivalent qualification.
ServSafe Certified.
Greets guests promptly as they enter the venue, while smiling and making eye contact.
Complete knowledge of all floor plans and key locations of venue.
Have working knowledge of how to run a floor plan on a seating platform such as Opentable, Resy, or 7 Rooms.
Collects all and maintains nothing less than perfection and cleanliness of menus.
STRONG knowledge of all things Detroit. MUST be well versed in the city and its happenings.
Complete knowledge of our food and beverage menu.
Is aware of all VIP guests.
Previous experience in a fast-paced, professional, team-centric setting is a must.
Competent in the State of Michigan & Detroit City Health Department Standards. Must be able to always maintain a compliant score, No Exceptions.
Ability to remain professional and composed during peak hours and high-pressure situations.
Must possess EXTREMELY high standards.
Maintain high standards of personal appearance & grooming, which includes wearing the proper uniform.
Attend all team meetings & trainings.
Observes and adheres to safety and security procedures, promoting a safe work environment.
Able to work a flexible schedule, especially during pre-opening and opening stages of the establishment.
ACCOUNTABILITY:
Takes ownership of all work performed and communicated.
Completes tasks on time or notifies the appropriate person with an alternate plan.
ORAL /WRITTEN COMMUNICATION:
Practices attentive and active listening with staff.
Listens without interruption and gets clarification.
Actively participates in meetings, contributing ideas to improve the company.
PHYSICAL DEMANDS:
While performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
Position is expected to:
Stand more 80% of the time
Walk more than 50% of the time
Lift up to 50 pounds
Push / pull up to 30 pounds.
Join the 7OH2 Hospitality team and become a part of our dynamic and diverse family dedicated to delivering unparalleled dining experiences in Detroit. We value your dedication to hospitality, and we look forward to welcoming you into our exciting journey of growth and success.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
About 7OH2 Hospitality:
7OH2 is a boutique hospitality and marketing company with its first operations coming to Detroit in 2024. 7OH2 Hospitality, founded by Josh Lang, is a collaboration of food and beverage professionals who have helped shape the dining and nightlife landscape of Las Vegas, Cleveland, and Columbus since 2009. For more information, please go to www.7OH2hospitality.com.
