Support Coordinator (Middlesex County)

Join Our Team at 7TH & Madison Extensions of Empowerment!

Are you an experienced Support Coordinator seeking a rewarding opportunity in Northern New Jersey? We are looking for dedicated professionals to support individuals with Intellectual and Developmental Disabilities (ID/DD) and their families. This position offers a hybrid work structure, combining remote work and in-field visits, requiring reliable transportation for travel within these areas.

We are looking for experienced Support Coordinators to join our team in Central New Jersey, serving families in Middlesex county.

Why Join Us?

✔ Competitive Pay & Benefits Package
✔ Flexible Schedule with Remote Work Options
✔ Ongoing Training & Professional Development
✔ A Supportive, Mission-Driven Team

If you have a strong work ethic, excellent research and communication skills, and a passion for serving your community, we encourage you to apply!

Part-Time Position Details:

• Minimum availability of 15-20 hours per week (morning flexibility required).
• Maintain a minimum caseload of 4-15 members, to be built within six months or less at the manager’s discretion.
• Caseloads are determined in collaboration with the Support Coordinator Supervisor and will not exceed 24 members.
• Opportunity to transition to full-time based on performance and availability.

Support Coordinator Responsibilities:

Adhere to all responsibilities required by the NJ Division of Developmental Disabilities (DDD), including:

Support Coordinator Responsibilities

Support Coordinators at 7TH & Madison Extensions of Empowerment are responsible for ensuring individuals with Intellectual and Developmental Disabilities (ID/DD) receive comprehensive and person-centered support in accordance with the NJ Division of Developmental Disabilities (DDD) guidelines.

Core Responsibilities:

Member & Family Guidance

• Explain the Fee-for-Service (FFS) individualized budget system for individuals with developmental disabilitiesin NJ.
• Assist families in understanding and accessing services available through the DDD system.

Service Plan Development & Implementation

• Collaborate with the participant and their family to create a Support & Service Plan that:
• Defines necessary services and associated costs.
• Ensures the plan aligns with the individual’s budget.
• Selects appropriate service providers for implementation.
• Monitor the plan’s effectiveness through:
• Monthly phone check-ins.
• Quarterly in-person visits.
• Annual home visits.
• Ongoing reports and case meetings.
• Revise service plans as needed to reflect changing goals and support needs.

Member Advocacy & Navigation

• Support individuals and families in navigating the complex social service system to ensure access to needed supports.
• Effectively listen, communicate, and provide compassionate support to individuals and their families.
• Advocate for appropriate services while collaborating with providers and stakeholders.

Compliance & Documentation

• Maintain accurate and timely documentation of all support activities in iRecord and internal systems.
• Ensure compliance with DDD regulations and 7TH & Madison policies.
• Respond to all requests for information within 48 hours from:
• Consumers & their families.
• Service providers.
• DDD officials.
• 7TH & Madison management.

Financial & Legal Considerations

• Gain a working knowledge of financial and legal topics affecting individuals with disabilities, including:
• Guardianship
• Special Needs Trusts
• Wills & estate planning

Technology & Communication

• Utilize technology efficiently for:
• Communicating with members and providers.
• Creating and updating service plans.
• Budgeting within the DDD system.

Professionalism & Organizational Representation

• Represent 7TH & Madison professionally at all times.
• Maintain the highest standards of integrity, respect, and confidentiality.
• Meet all monthly deliverables and deadlines as required.

What It Takes to Succeed in This Role

This role is challenging and not for everyone—it requires discipline, resilience, and a relentless problem-solving mindset. However, the impact you make in improving the lives of individuals with disabilities is immeasurable and deeply rewarding.

Successful 7TH & Madison Support Coordinators Are:

✔ Effective Listeners – able to translate concerns into actionable solutions.
✔ Strong Communicators – articulate in both verbal and written formats.
✔ Passionate Problem-Solvers – dedicated to advocating for individuals.
✔ Multiculturally Aware – understanding the diverse needs of the community.
✔ Organized & Detail-Oriented – able to manage complex caseloads efficiently.
✔ Tech-Savvy – proficient in Microsoft Office 365 and comfortable with digital documentation.
✔ Self-Motivated & Resilient – capable of handling challenges and meeting deadlines.
✔ Committed to Learning – eager to develop expertise in the ID/DD system.

State of New Jersey Requirements for Support Coordinators:

✔ Bachelor’s degree in Social Work, Psychology, Sociology, Counseling, Gerontology, Special Education, or Rehabilitation.
✔ One year of direct experience working with adults (18 ) with developmental disabilities (includes professional, volunteer, and family experience).
✔ Ability to pass fingerprinting, drug screening, and criminal background checks.
✔ Valid driver’s license and registered, insured personal vehicle for travel.

Required Qualifications:
✔ Previous or current experience as a Support Coordinator.
✔ New Jersey residency required.

Benefits at 7TH & Madison:

Competitive Pay & Recognition for Your Work
Flexible Schedule – Remote work options & paid training.
Health, Dental & Vision Insurance – Available for full-time Support Coordinators.
Monthly Travel & Toll Reimbursement.
Annual Office Supply Reimbursement.

Job contingent upon proof of a valid driver’s license and auto insurance coverage.

Job Type: Part-time

Pay: $25.00 - $27.86 per hour

Expected hours: 15 – 20 per week

Benefits:

• Dental insurance
• Vision insurance
• Work from home

Shift:

• Day shift
• Morning shift

Experience:

• full-time working with adults with ID/DD: 1 year (Required)

License/Certification:

• Support Coordinator Certificate (Required)

Ability to Commute:

• Edison, NJ 08837 (Required)

Work Location: Hybrid remote in Edison, NJ 08837

Salary : $25 - $28