PT Server (Longhouse)

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Pledge for Success: 

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests.  Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Responsible for the overall guest experience as it relates to education, delivery and presentation of food and beverage.

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage and wagering.
• Takes guest orders, places orders.
• Serves courses from kitchen and service bars.
• Garnishes and decorates dishes.
• Observes guests to respond to any additional requests and to determine when meal has been completed.
• Totals Bill, presents check, accepts payment, and makes change.
• Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices.
• Clears and resets counters or tables at conclusion of each course.
• Has complete knowledge of legal drinking age and procedures.
• Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages.
• Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.
• Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering.
• Checks other’s tables and provides assistance as needed.
• Works shifts up to 8 hours or longer, if needed.
• Performs side duties including rolling silverware, cleaning trays, restocking-items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• At least 1 year of experience in a high-volume food and beverage setting.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Must be at least 21 years of age.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Work Shift:

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