What are the responsibilities and job description for the Account Manager position at 804 Technology?
804 Technology is currently seeking an Account Manager for a probation to perm role in Lincoln RI. As an Account Manager you'll be responsible for managing relationships with a portfolio of clients. Your duties will include ensuring customer satisfaction, upselling products or services, and resolving any issues or concerns that customers may have. The job description and my contact information are listed below. If you are interested please respond be sending me your resume and your availability. Thank you in advance for your time.
Location :
Lincoln, Rhode Island, 02865, United States
Salary : $22-27 / hour
Brian Smith
314-753-5299
636-928-0330
bsmith@804technology.com
Job Description :
Account Manager $45-70K ($22 / 33 / hr)
As an Account Manager you'll be responsible for managing relationships with a portfolio of clients.
Your duties will include ensuring customer satisfaction, upselling products or services, and resolving any issues or concerns that customers may have.
To excel in this role, you'll need strong communication, organizational and problem-solving skills.
You'll be the main point of contact for your clients, so the ability to build rapport and trust is essential.
You'll also need to be comfortable with data analysis and using software to keep track of customer interactions.
A successful Account Manager job description will emphasize the importance maintaining a high level of customer retention and growing the business through exceptional service.
Job Duties and Responsibilities
- Building and maintaining relationships with clients
- Acting as a liaison between clients and the company
- Providing excellent customer service and support
- Proactively identifying client needs and offering solutions
- Managing client expectations and ensuring timely delivery of products / services
- Tracking and analyzing client account data and metrics
- Upselling or cross-selling products / services to clients
- Collaborating with internal teams to achieve client goals
- Resolving client issues and addressing concerns in a timely manner
Brian Smith
804 Technology
Recruiting Director
314.753.5299
636.928.0330
636.928.0348
bsmith@804Technology.com
www.804Technology.com
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Salary : $45,000 - $70,000
