What are the responsibilities and job description for the Customer Service Manager - Meridian, ID position at 84 Lumber Company?
WHO IS 84?
84 Lumber is the nation’s largest privately held supplier of building materials, manufactured components and industry-leading services for single and multi-family residences and commercial buildings. With over 310 facilities and plans for even more locations, the opportunities to learn and grow with the company are endless.
84 Lumber is always looking for future leaders and takes pride in promoting nearly 100% from within. You can control your own destiny at 84 Lumber. If you invest in yourself, we will invest in you!
Pay: $60K /year DOE Commission
FULL SUITE OF BENEFITS!
- PTO, sick and personal days
- Medical, Dental and Vision Insurance
- Holiday pay
- FSA medical and dependent care
- Annual profit sharing and 401(k) with employer match (decided each year based on company profits)
- Employee discounts and more!
WHAT YOU WILL DO:
The Customer Service Manager is responsible for assisting salespeople in managing their customer accounts. This position is also responsible for assisting the store’s customers by addressing inquiries and resolving complaints. The Customer Service Manager will order and process materials as well as assist with back charging.
LOCATION:
1220 W. Franklin Rd, Meridian, ID 83642
SCREENINGS:
- Must authorize a background check
- Must pass urinalysis drug screening
Responsibilities
Customer Service
Strong Communication Skills
Detail Oriented
Sourcing Material
Accounts Receivable
Qualifications
Interface with customers, providing updates on delivery and schedules
Facilitate the resolution of problems and issues between customers and production
Provide detailed updates on shipments, tracking data, ship-to-date counts and remaining deliveries
Direct order entry/processing, ensuring orders get put to the floor in a correct and efficient manner
Provide support to sales and customers with pricing information and other inquiries
Other duties assigned by management
Salary : $60,000
