What are the responsibilities and job description for the RV Rental Agent/ Customer Service Rep. position at 84 RV Rentals & Service?
RV Rental Agent/ Customer Service Rep.
Wantage, New Jersey
Full Time
Monday to Friday & Saturdays in the Summer.
$50,000 to $55,0000 / Year Salaried, with clear path for advancement.
Provide excellent customer service to our rental, and storage customers . Handle incoming customer inquiries via phone, email. Quote and fulfill rental reservations by way of company software follow up with existing and prospective customers via email and phone. Conduct RV Rental demonstrations as needed.
Duties
- Engage with Rental & Storage customers to understand their rental needs and provide tailored solutions.
- Conduct RV Rental tours and explain available rental options to potential renters.
- Present rental agreements and terms with to customer with confidence and accuracy.
- Utilize math skills to calculate costs, discounts, and other financial aspects of rentals.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly via email & phone.
- Communicate with team members to achieve company goals and enhance overall performance.
Qualifications
- Candidate will possess a minimum of 3 years of customer service experience. Provide outstanding customer service.
- Strong computer skills required, must be proficient with Google docs, Sheets, Drop Box, Electronic Signature apps.
- Candidate will have comfort in a fast paced office, Proficiency with time management, and multi-tasking, understanding and keeping deadlines.
- Excellent public speaking skills for customer presentations.
- A proactive attitude with a strong desire to learn and grow within the company.
- Ability to work independently as well as part of a team in a fast-paced environment.
If you are passionate about helping customers with their vacation , enjoy working with people, and have the willingness to learn & join a winning team, we encourage you to apply.
Job Type: Full-time
Pay: $50,163.00 - $55,364.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Weekends as needed
Application Question(s):
- How many words per minute do you type?
Experience:
- Customer service: 3 years (Required)
Ability to Commute:
- Sussex, NJ 07461 (Required)
Work Location: In person
Salary : $50,000 - $550,000