Demo

Treatment Coordinator

853056839
High Point, NC Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/28/2025

Come join an energetic and goal oriented team as treatment coordinator where you will be responsible for providing new and existing patients expert consultations by explaining the Doctor’s comprehensive treatment plan, insurance coverage and payment options to help patients understand how we can optimize their dental health.

Job description:

  • Conduct consults with patients reviewing treatment plans, timelines, and finances.
  • Coordinate with other specialists and help arrange appointments with specialists.
  • Work with scheduling coordinators to optimize patient schedule and flow.
  • Collect and post patient payments.
  • Submit insurance claims accurately and in a timely fashion, along with any necessary attachments.
  • Patient advocacy- Educate patients regarding insurance benefits and affordable payment options, including in-house lending and third-party lending. Partner with the Doctor and patient to facilitate the patient completing the treatment plan, uncover and address patient’s barriers for completing treatment. Alert the clinical team when the patient has clinical questions.
  • Follow-up with patients to schedule open treatment.

Competencies:

  • High-impact communication- Clearly and succinctly conveying information and ideas to individuals. Being able to break down complex treatment plans in a way the patient can understand. Communicate with other specialists and staff members in a positive way.
  • Leadership- Exhibits leadership qualities that elicit the trust of others; rapidly learns and applies new job-related information, demonstrates a continues learning orientation.
  • Work standards- Setting high standards of performance for self and others. Assumes responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence.
  • Customer focus, ethics and values
  • Managing vision and purpose- Is optimistic; can inspire and motivate vision and sense of core purpose.

Office overview:

  • Two doctor, three hygienist practice with the latest in digital technology and perform all general dentistry procedures including implants, endodontics, clear aligners, CEREC crowns, etc.
  • Competitive pay, benefits such as 401k with match, health insurance, supplemental insurance, uniform allowance and PTO.

Requirements:

  • High school diploma or GED
  • Ability to use Microsoft office word, Excel applications, Google docs and preferably Dentrix knowledge
  • Dental insurance knowledge
  • Enough clinical knowledge to discuss treatment plans with patients

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

  • 401(k) matching
  • Disability insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Paid training
  • Referral program
  • Uniform allowance

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $18 - $22

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