What are the responsibilities and job description for the General Manager position at 85C Bakery Cafe?
Join 85C Bakery Cafe as a General ManagerThe General Manager is responsible for achieving maximum sales and optimum profit, mentoring, and creating a cohesive team of high-performing management and staff, and acting as the backup when the General Manager is not available. This position must maintain an open line of communication among staff while liaising between Store Operations and Corporate Directive. As one of the leading managers of the store, the GM is responsible for people development, P&Ls, and upholding the highest standard of Quality, Service, and Cleanliness (QSC) while supporting 85°C's key vision and directive.Founded in 2004, 85°C Bakery Cafe is a global bakery & beverage retail business. Publicly traded in Taiwan, 85°C Bakery Cafe was built on the idea of providing five-star quality pastries and drinks at an affordable price. With over 1000 stores worldwide, 85°C Bakery Cafe invites you to begin a dynamic career with us.We are currently seeking a General Manager who is willing to take on challenges and grow with the company. If you think you are the candidate we are looking for, with a positive, "can do" attitude, we invite you to join us in taking the next step in your career!Essential Functions : Meet and exceed sales and profitability objectives; maintain high personal sales level and drive store results through others.Support the recruitment, retention, and development of a diverse pool of talent.Deliver the highest level of customer service to each guest. Drive customer service by coaching and modeling the desired behaviors.Maintain high standards of quality control, hygiene, and health & safety.Monitor and meet performance standards, including but not limited to 85°C policies, core values, and standard operating procedures.Minimum Education : High School Diploma; AA degree in Hospitality Management or related field preferred.Minimum Experience : Two (2) years of store management experience in a bakery, restaurant, or fast-food environment.Excellent communication skills, both written and verbal.Excellent interpersonal skills, with high self-confidence and the ability to clearly communicate complex information.In-depth understanding of 85°C products and future concepts.Demonstrated success in Training, Operations Development, and Customer Service.Maintain and foster an owner mentality among self and all subordinate managers.Personal familiarity with daily store operations, from opening to closing.Experience in management of high-volume stores, in direct supervision of ten (10) or more employees.Ability to work full-time, including nights and weekend hours.This position requires moderate physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position, including moderate lifting (up to 50 pounds), walking, bending, stooping, kneeling, and squatting. This position requires nearly continuous standing and walking, repetitive hand motions, and reaching overhead. Employees may be exposed to unusual elements including extreme temperatures of coolers and freezers. Job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.Benefits : We offer opportunities for advancement and a comprehensive benefits package which includes health insurance, vacation / sick pay, 401K, and management bonus options.#J-18808-Ljbffr
