What are the responsibilities and job description for the Host position at 8740G 1 N Main, LLC?
At Anchor and Port, we pride ourselves on providing a warm, inviting atmosphere and a wonderful dining experience. We're looking for an energetic, friendly, and detail-orientated Host to join our front of house team. If you're passionate about customer service, we'd love to meet with you!
Key Responsibilities:
- Greet and welcome guests as they enter the restaurant with a friendly and professional demeanor.
- Answer phone calls, take reservations, and provide information about the menu and restaurant policies.
- Assist guests with their needs and ensure they have a positive dining experience from start to finish.
- Maintain cleanliness and organization of the host stand and dining area.
- Collaborate with servers and other team members to provide excellent service.
- Handle guest complaints or concerns with a calm and positive attitude.
Qualifications:
- Previous experience in customer service or a similar role is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong attention to detail and organization skills.
- Must be able to work evenings, weekends, and holidays as needed.