Intake Coordinator

Activa Home Health is a Medicare Certified home health agency accredited by ACHC. We serve patients from Broward County to Indian River County. We are seeking an experienced Intake Coordinator to work out of our Boynton Beach Office.

Hourly rate: $17 - 20 per hour

POSTION SUMMARY

This position is responsible for ensuring intake data in EMR is entered correctly for operational and billing purposes through intake and post admission reviews and ongoing authorization management. The Intake Coordinator ensures the accurate and timely input of all authorizations.

JOB RESPONSIBILITIES

• Conducts daily admission and post admission EMR data audits to ensure appropriate set up of all clients at the point of intake.
• Coordinates with operations and clinical teams to address data integrity issues.
• Verifies health insurance coverage and benefits for assigned payers such as; commercial, worker’s compensation, and government/state insurance plans.
• Verifies initial and ongoing Medicare Eligibility.
• Ensures all forms are accurate and uploaded to the applicable EMR.
• Accountable for the accuracy of authorizations and intake information.
• Follows up on pending and expired authorizations through appropriate payer portals. Enters all renewed/ revised authorizations and communicates to the appropriate teams for scheduling.
• Organizes and prioritizes workload to complete responsibilities in an appropriate and timely manner.
• Maintains a broad range of knowledge of insurance plans, medical terminology, and billing procedures. Builds knowledge of internal and vendor systems related to the role.
• Interacts with others in a positive, respectful, and considerate manner.
• Performs other related duties as assigned.

REQUIRED EXPERIENCE, EDUCATION, SKILLS & ABILITIES

• High school diploma is required; some college is preferred.
• Two years of revenue cycle/ billing experience is required.
• Experience with insurance verification is preferred.
• Ability to communicate effectively with coworkers.
• Ability to make decisions, solve problems, and work independently with little supervision.
• Demonstrate extreme attention to detail and accuracy.
• Ability to prioritize and meet deadlines.
• Experience and proficiency using multiple EMR systems and payer portals.
• Knowledge in the use of Microsoft Office application.

If you are organized, have a passion for providing excellent customer service, and consider yourself to be one of the very best, Activa is interested in speaking with you! Activa offers an excellent benefits package, such as health, dental, vision, life/disability insurance, and 401K.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)