Senior Auditor - Operations

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Position Summary:

Position will be responsible for directing the daily progress of assigned Operational audits in Resolution Life and providing guidance to the assigned Auditors. The Senior Auditor is responsible for evaluating risk and controls, designing audit procedures to ensure controls are effective and functioning to avoid losses and meet regulatory requirements, and identifying opportunities to improve operational efficiency.  

Position Description:

Technical

• Perform the planning for audits by:

  • Preparing process flows/narratives of processes within the areas being audited to ensure proper identification of risks, assessment of key controls, and the development of appropriate testing strategies

  • Identifying opportunities to enhance the audit process by utilizing Computer Assisted Auditing Tools (CAATs)

• Ensure accurate and complete testing of key controls is performed in accordance with established standards and protocols through:

  • Reviewing the audit program, assignment of staff to audits, and testing performed

  • Ensuring that CAATs reports are developed and utilized, where applicable

  • Reviewing potential audit issues and approving conclusions

  • Reviewing and/or preparing draft audit reports, depending on complexity of the audit

• Perform continuous monitoring and business surveillance activities as well as assist with special projects as assigned by the Audit Manager or Audit Functional Leader

Client

• Develop relationships with clients within the business areas

• Respond timely to requests from management on critical questions and issues

• Where applicable, provide consultation to assist the client with implementation of new systems, new products/services and processes, and the related new/improved controls

• Monitor the client’s progress/resolution efforts of high-risk issues in the business area and follow up with management to ensure that unresolved control matters are being addressed

• Discuss audit recommendations and reports with management

• Demonstrates ability to lead an audit or workstream.

• Proactively identifies risks and issues as they arise

Overall

• Lead the fieldwork of audits to ensure that accurate and complete testing of key controls is performed in compliance with established protocols and auditing standards

• Create and lead change by identifying pragmatic improvement opportunities

• Lead with passion and clarity by effectively supervising and supporting Audit Associates, leading, and collaborating with peers to achieve team objectives

Skills / Knowledge / Abilities:

• 6 years of experience in auditing, including experience supervising audits is preferred

• Experience and knowledge of financial services/insurance industry

• Bachelor’s degree with emphasis in Accounting, Finance, or Business is required

• Advanced degree (MBA) and/or professional certification (CPA, CIA, etc.) is preferred

• Ability to manage groups of professionals to accomplish team objectives

• Builds effective and collaborative peer-level relationships

• Demonstrates strong analytical and problem-solving skills

• Proactively identifies and resolves issues as they arise

• Strong written and verbal communication skills

• Demonstrates continuous learning and sharing of best practices within the team

• Ability to work independently and effectively to contribute to team objectives

• Good knowledge of internal controls, business processes, and IIA standards

• Good knowledge and understanding of Accounting/Financial Risk, Operational Risk and Compliance Risk

• Proficiency in use of audit software (ServiceNow) is a plus.

• Experience with data analytics and audit automation tool is a plus.

Location: West Chester, PA preferred (generally 1-2 days/week in the office, may be more); Open to Atlanta, GA (WFH)

Resolution Life US is committed to disclosing a reasonable estimate of the base salary for our job roles. These estimates consider a wide range of factors in making base salary decisions, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

In addition to salary, Resolution Life US offers a comprehensive benefits package, including our health & wellness program, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements). The salary range reflects figures based on the primary location, which is listed first. The range for the role may differ based on the location.

• West Chester, PA - $92,000 - $110,000

• Atlanta, GA: $83,000 - $100,000

Critical Skills
At Resolution Life, we have identified the following critical skills which are key to success in our culture: 

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Salary : $83,000 - $100,000