What are the responsibilities and job description for the Business Development Specialist position at 8th Ave Food & Provisions?
Business Unit Overview
8th Avenue Food & Provisions is a growing organization made up of businesses that produce and sell quality products including pasta, peanut butter, granola, and fruit and nut trail mixes to retail, foodservice and ingredient customers. The company was formed in October 2018 through a combination of Post Holdings' private brands businesses and is owned by Post Holdings and funds affiliated with Thomas H. Lee Partners, L.P. ("THL"), a private equity firm.
Responsibilities
Position Summary :
The purpose of this role is to supports the company's business development team by performing a variety of tasks, including administrative support, managing SalesForce CRM data / entry, customer service, and coordination of projects and tasks.
Duties and Responsibilities :
- Oversees customer projects and timelines with cross functional partners.
- Works with Commercialization team to ensure shared timelines are met, responds to customer needs, solves for and communicates ETA's and delays.
- Works with internal SMEs to solve customer issues.
- Completes bid documents or enters bid in customer portal.
- Completes customer-specific pricing documents and enters pricing in customer portal.
- Maintains and updates customer portal, New Customer / Vendor Set Up, Customer-specific requests for Audit Reports, QA Documentation, Certifications.
- Troubleshoots delayed projects and follow-ups.
- Investigates customer price discrepancies with Customer Service.
- Pulls and analyzes data for reporting.
- Provides internal reporting on Sales opportunities.
- Manage new customer onboarding process.
- Manage customer visit process.
- Coordinates samples for trade shows
- Works with broker partners on needs for trade show materials.
- Performs other related duties as assigned.
Competencies / Skills / Abilities :
Education and Experience Required :
Certification / Licenses :
Physical Requirements :
Travel :