Claim Analyst - Flexible Spending Account

Do you want to leave work knowing you made a difference?

Find a career where professional growth and creative problem solving are a part of your daily success story?

Start your career as a Consumer Driven Products Associate (FSA/HRA) at 90 Degree Benefits!

Why Work at 90 Degree Benefits?

Every team member at 90 Degree Benefits is vital to our success. If you have an unfailing commitment to excellence, alignment with customer interests and strong problem-solving skills, 90 Degree Benefits welcomes your contribution to our enthusiastic team!

What will I be doing?

Our Associates guide members through various healthcare product questions and process consumer driven product claims (FSA, HRA and Parking/Transit Benefits). Communication is largely by phone or email, however, our representatives may attend business functions or company healthcare information sessions as a part of our training and development plan. You will assist members in by explaining their benefits, solving claim concerns, addressing balance inquries or discrepancies, or helping them make educated decisions about how to use their benefit. You will strive first call resolution, and build strong, trusting relationships with our members and the broker community.

What is the culture like?

90 Degree Benefits strives to provide an environment of continuous learning and engagement. Our company is comprised of seasoned insurance professionals who have worked in the industry for 20 or more years, as well as new staff who are entering the industry for the first time. We pride ourselves on providing opportunities to continue growth and build knowledge base. The company also recognizes that creativity and new ideas sometimes require stimulation. We provide regular team interaction to inspire and motivate. Our five tenants are Customer First, Accountability, Courage, Dynamism, and Strategic Growth. Join us, and be part of a success story!

Does this sound like the job for you?

If you want to be a part of the 90 Degree Benefits team apply today!

Responsibilities/Qualifications:

· Experience with Consumer Driven Products – Flexible Spending Accounts, Health Reimbursement Accounts, Transit and Parking Benefits preferred

• Adjudicate claims.
• Provide assistance to clients, brokers & members in high-volume Customer Service telephone queues.
• Process weekly check runs.
• Process Eligibility.
• Prepare employee materials and assist with CDHP client installation and renewals, which will include attendance of Company sponsored events/offsite health fairs/ client meetings before, during, or after regular work hours, if necessary, during potentially busy Open Enrollment period(s), or other high-volume times of the year.
• Assist in producing customized plan documents and amendments.
• Communicate renewal and new business internally.
• Maintain client files.
• Maintain a professional attitude with all contacts – clients, brokers, participants, and co-workers.
• Demonstrate flexible approaches to client’s requests/needs.

What benefits can we offer you?

· Competitive Compensation

• Merit based increases or incentives based on performance
• Medical/Dental/Vision Insurance
• Life Insurance
• Simple 401k with Company Match up to 4%
• Paid Time Off accrued on the first pay check!

Do other qualifications apply to this job?

· A High School Diploma or GED is required with up to 1 year of previous experience in a customer service environment preferred OR college degree or any combination of education and experience

· Excellent verbal and written communication, problem solving, listening and computer skills

· Experience in research and resolution of high level/sensitive customer service issues

· Ability to work independently, take ownership, and pay attention to detail

• Occasional attendance of Company sponsored events or offsite health fairs during or after regular work hours
• Ability to organize and manage multiple priorities
• Strong Customer orientation
• Ability to work well with others in a multi-task working in a team environment
• Strong PC skills with proficiency using email and scanning
• Ability and willingness to work on multiple database systems
• Ability to read, analyze, and interpret documents
• Ability to apply concepts such as fractions, percentages, ratios, and proportions
• Ability to interpret an extensive variety of abstract and concrete variables
• Ability to define problems, collect data, establish facts, and draw valid conclusions

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 38 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have experience process claims for FSAs and/or HRAs?

Experience:

• FSA or HRA: 1 year (Required)
• Health Insurance: 1 year (Required)

Ability to Relocate:

• Orange, CT 06477: Relocate before starting work (Required)

Work Location: Hybrid remote in Orange, CT 06477

Salary : $20 - $24