Lodge Event Coordinator

Lodge Event Coordinator Position Summary

The Lodge is a Clayton Homes training facility, specially designed to deliver an immersive setting where team members can meet and collaborate away from the duties of work. The Lodge Team believes in creating a World Class Guest Experience, customized to each group, to not only support our mission of providing an environment that inspires our guests to grow and explore, but to also support the company’s commitment to investing in its team for years to come.

The Lodge is seeking a friendly, energetic, and experienced individual to coordinate Clayton Homes meetings, trainings, conferences, and retreats. This individual will work closely with the Event Manager and be responsible for ensuring all events run smoothly and are in line with The Lodge standards and brand.

Lodge Event Coordinator Duties / Responsibilities:

• Assist with Lodge bookings, changes, and cancellations.
• Host pre-conference meetings with event facilitators to ensure all requests for meeting rooms are met.
• Work through details with event hosts including room layouts, tech requests, décor, transportation, entertainment, etc.
• Assist in tracking Lodge usage.
• Create event schedule for the following week and review weekly with the team.
• Participate in FOH team meetings to confirm all timelines between external vendors and facilitators align.
• Continue to build custom experience spreadsheet.
• Evolve specific business unit preference sheets.
• Utilize Opera Management system to record event reservations and meeting details.
• Responsible for keeping the Lodge team up to date with any event changes.
• Conduct post-conference meetings with the Lodge team to search for areas of opportunity.
• Responsible for communication updates to Lodge liaisons.
• Other duties and special projects as assigned.
• Occasional weekends may be required.

Lodge Event Coordinator Qualifications:

• Bachelor’s in hospitality or related field preferred.
• 2 years of event planning/coordinating experience; 2-3 years preferred.
• Understand the importance of being thorough, detail-oriented and committed to providing world class customer service.
• Cooperative attitude and willingness to collaborate with other teams.
• Positive, customer-focused attitude and ability to handle challenges and stay calm under pressure. 
• Self-starter with ability to prioritize and manage multiple projects on different timelines.
• Ability to work with minimal direction.
• Excellent follow-through skills, with superb attention to details and organization skills.
• Excellent written and verbal communication skills.
• Strong prioritization skills and a track record of consistently going above and beyond with out-of-the-box thinking.

Level 9

Business Unit - B00015