Senior IT Project Manager

Position Summary

As Project Manager, you will excel as a collaborative team player who can lead and manage project teams, oversee project development, and ensure project objectives are achieved. Using your expertise in project management methodology and tools and your exceptional negotiation skills, you will proactively resolve problems and facilitate the achievement of outcomes. With guidance from a more senior project, portfolio, or program manager, you will coordinate projects or a phase of larger projects, ensuring an excellent business partner experience from a solutions, timing, and accuracy perspective. Your day-to-day activities will include managing complex projects throughout their entire lifecycle, leading communication efforts across multiple teams and business units, and defining project tasks and activities. You will develop moderately complex plans, potentially with inter-dependent activities, and independently review status and progress. Your experience will enable you to complete a qualitative/quantitative analysis of current risks and develop solutions and/or mitigation plans with minimal supervision.

About The Team

This role will primarily manage technology projects that are software related for Vanderbilt Mortgage and Finance, Inc. and be focused on Mortgage Servicing and Accounting related subject matters. The projects will typically require both SaaS implementation and modern custom-built technology. It will report within the Technology Project Management Office (PMO) but work closing with other technology teams that support the impacted products and key business partners in areas such as Vanderbilt Mortgage and Finance, Inc and Corporate Legal.

Primary Responsibilities

• Lead and manage project teams to achieve project objectives.
• Use project management methodology and tools to proactively resolve problems.
• Coordinate and manage complex projects or project phases to ensure an excellent business partner experience from a solutions, timing, and accuracy perspective.
• Define project tasks, activities, and plans, potentially with inter-dependent activities.
• Conduct qualitative/quantitative analysis of current risks.
• Develop solutions and/or mitigation plans with minimal supervision
• Owns communication efforts across multiple teams and business units

Primary Qualifications

• Bachelor's degree in computer science, business, or a related discipline, or equivalent technical and business experience.
• 3-6 years' experience managing technical projects, including project planning, delivery coordination, and risk management.
• Experience in project management and group facilitation, with a successful track record of project delivery.
• Strong analytical and critical thinking skills for identifying and mitigating risks.
• Ability to work collaboratively across teams, with a flexible approach to adapt to changes in priorities and timelines.
• Initiative-taker with experience coordinating activities across multiple teams, delivering quality projects on time and within budget.
• Proficiency in Microsoft Project and/or JIRA, and a good understanding of Plan Driven and Agile Methodologies 
(including Scrum and Kanban).
• Excellent communication skills for interacting with diverse groups of team members, executives, managers, and subject matter experts.
• Experience in Agile Methodologies preferred, with a desire to continuously learn and improve project management skills.
• Active certification in CAPM, PMP, or PMI-ACP, or a desire to obtain the certification.
• Proficiency in the use of a variety of project management tools to effectively manage project scope, schedule, and budget.
• Experience utilizing advanced features of Microsoft Excel, PowerPoint, Project, Zoom, Teams, and other office productivity tools to enhance project communication and collaboration.
• Additional certifications in agile, risk management, or program management that demonstrate a commitment to ongoing professional development and continuous improvement.

Desired Skills
• Demonstrated strong organizational and multi-tasking skills with a track record of meeting project deadlines.
• Proven success in delivering complex technology projects.
• Strong team management and leadership skills with the ability to motivate and inspire team members to achieve project goals.
• Exceptional attention to detail, even when working under pressure, to ensure project quality and accuracy.
• Comprehensive understanding and aptitude of information technology systems and the ability to apply this knowledge to drive project success.

• Experience managing software implementation projects in an agile environment.

• Experience in financial services, Mortgage Servicing preferred.

• Experience with SaaS based implementations in a financial services subject matter. Experience implementing a SaaS Mortgage Servicing Platform preferred.

Behavioral Competencies
• Driving results
• Team building
• Influence and persuasion
• Collaboration and teamwork
• Deliberative decision making
• Planning and priority setting
• Composure and resiliency
• Communicating
• Analytical thinking
• Accountability
• Managing innovation

Why Clayton?

Founded in 1956, Clayton is a Berkshire Hathaway Company committed to opening doors to a better life and Building Happyness® through homeownership. Through its family of brands, Clayton builds, sells, finances, and insures traditional site-built homes and off-site built housing – including modular homes, manufactured homes, CrossMod™ homes, tiny homes, college dormitories, military barracks, and apartments. Corporate headquarters is located in the Knoxville, Tennessee area, specifically, Maryville, Tennessee. Clayton is the recipient of numerous industry awards including 2019 
Builder of the Year and ranks as the #2 builder of homes in the U.S. by units sold. Our site-built division, Clayton Properties Group, is the 8th largest site builder in the U.S. We achieve our results through the strength of our people and have been recognized on the 2021 Forbes Best Employers for Diversity and 2021 Forbes America’s Best Employers Lists. To learn more about Clayton Homes, got to: https://www.claytonhomes.com

Business Unit - B00023