Program Manager, Nursing Excellence and Outcomes - Hybrid - Multiple Locations

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Primary Function/General Purpose of Position The Nursing Excellence and Outcomes Program Manager is responsible for the management and leadership of operational, programmatic, and personnel activities as it related to Nursing Excellence, Magnet®, and nurse-sensitive clinical outcomes. This role serves as a culture and change strategist to advance the practice of professional nursing, integrating the core concepts of the Professional Practice Model into the care delivery system, and elevating the practice of nursing through all applicable initiatives as outlined below. As the organization's site coordinator for nurse-sensitive quality indicators and the survey coordinator for nursing satisfaction survey, this role collaborates with the Market and Site chief nursing officers, shared-services Nursing Excellence team, and quality analytics teams in the collection, analysis, and dissemination of nurse-sensitive outcome data and nurse satisfaction survey results. Essential Job Functions Coordinates the organization's Magnet® processes as the onsite expert and resource for American Nurses Credentialing Center (ANCC) Magnet Program® and other nursing designations (Pathways to Excellence, Beacon, Lantern etc.). Serves as the liaison between the organization and the ANCC Magnet®, Pathways to Excellence or other nursing Program Office. Coordinates the assessment of Magnet® or other nursing recognition program gap analysis and proposes action plans for identified gaps. In collaboration with facility nursing leadership develops strategies to implement the Chief Nurse’s vision and plans for attaining or retaining Magnet® or other recognition. Coordinates and facilitates the writing, reviewing, and editing of all documents submitted to the Magnet® or other nursing credentialing body, with support from the Nursing Excellence team. Directs the Magnet® site visit, with support from the system Nursing Excellence team, in collaboration with the Market and Site Chief Nurse Office and the shared governance structure. Recommends and ensures organizational initiatives and professional nursing concepts, including Magnet® standards, are integrated into orientation, shared governance, peer review, clinical advancement, transition to practice programs, preceptor/mentor, and other nursing programs. Serves as Site Coordinator for NDNQI: Oversees collection, reporting, evaluation, and dissemination of nurse-sensitive outcome data. Participates in the application of evidence-based practices to improve nursing practice, patient outcomes, and patient experience data to exceed the national best practice benchmarks. Supports nursing leadership in monitoring compliance with nurse-sensitive outcomes related to national standards of nursing practice through coaching, consultation, and use of data. Serves as Survey Coordinator for NDNQI: Coordinates the site nursing satisfaction survey in collaboration with the Market/Site CNO. Disseminates site/market results and serves as an internal consultant to nursing leadership in the development of site/unit-based action plans, as well as celebratory outcomes. Serves as an educational expert in developing, implementing, and evaluating staff/interdisciplinary education related to Nursing Excellence, the Magnet® model, and nursing professional practice. Facilitates the application of the Magnet® standards to the work environment and clinical practice through collaboration with facility clinical nursing leadership. Facilitates the nursing shared governance model. Promotes the professional image of nursing and leads inter-professional collaboration activities to ensure the delivery of high-quality clinical care. Facilitates the clinical advancement program. Serves as the administrative liaison for the nurse clinical advancement program under the guidance of site/market CNO and the BSMH Nursing Excellence team. Ensures the program aligns with the Magnet® model to drive excellence in nursing. Collaborates with nurse leaders to sustain and improve professional nursing practice and activities resulting in outstanding patient outcomes and work environment. Provides evidence to support educational content through literature reviews, professional practice standards, and specialty organization standards. Works with system resources to provide communication and articles to marketing team for monthly newsletters, updates, and the annual nursing report. Promotes professional growth of nurses by mentoring nurses to achieve specialty certification, advanced degrees, and submit evidence-based abstracts to gain opportunities for presentations at local, state, and national nursing conferences. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification Current RN License in the state in which they are working or covered by compact Nurse leader or professional development (preferred) Education Bachelor of Science Nursing (required) Master of Science, Nursing or related healthcare field (required) Post-graduate or DNP (preferred) Work Experience 5 years of related experience including 2 years in leadership role (formal/informal) with significant impact nursing outcomes (required) Previous experience and knowledge with the Magnet or Pathways to Excellence recognition programs (required) Experience as a Magnet Program Director (preferred) Training ANCC Adam and Adam Plus on-line submission platform (preferred) Project Management Training (preferred) Mercy Health is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status. Department: Nurse Educators - St Elizabeth Youngstown Hospital It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com. Mercy Health is part of Bon Secours Mercy Health, one of the top 20 health systems in the United States and part of the top performing quartile of Catholic health systems for lowest cost per case for patient care. Mercy Health is the largest health system in Ohio and among the top five employers in the state, with more than 33,500 employees serving communities throughout Ohio and in Kentucky. Mercy Health provided care for patients more than 6.8 million times in 2017. The system includes assets of $6.8 billion and nearly 500 care facilities including 23 hospitals and 26 post-acute care facilities including senior living communities, hospice programs and home health agencies. Its clinically integrated network of more than 2,700 health care providers coordinates more effective and efficient care for more than 350,000 patients, saving money for taxpayers through the Medicare Shared Savings Program. As part of Bon Secours Mercy Health, the ministry provides nearly $2 million per day in community benefit. For more information, visit www.mercy.com.

Salary : $2