Senior Manager of Titles

Summary/Objective 

The Senior Manager of Titles will manage the Titles Department, leading strategic planning, and execution as well as annual, quarterly and monthly production forecasts.  The individual in this role will need to be able to move easily between big picture and strategic thinking and operational problem solving.  The role includes driving analytics that highlight and solve complex business situations.  This individual will work cross-functionally with other departmental managers as a service-provider, and interact regularly with external sources such as clients, motor vehicle departments, and vendors as a service-recipient.  A successful candidate works well with limited supervision, is confident in organizing their work to meet expectations of both internal and external stakeholders and demonstrates sound judgement when making decisions within their scope of responsibility.  The Senior Manager of Titles will have an extensive title background.  They must also possess the ability to thrive in a rapidly changing and fast paced environment as this Company is geared for rapid growth. 

Essential Functions 

• Works with the titles leadership team to develop and implement system and operational workflow processes and enhancements to drive efficiencies for the titles team 
• Knowledge of state specific title laws and requirements for obtaining repossession, duplicate, corrected, and redemption titles.
• Exercises appropriate judgement when making decisions within their scope of responsibilities.
• Oversees and coaches direct reports in the performance of their responsibilities, goal setting and KPIs.  This includes issuing discipline and completing performance evaluations when required.
• Build partnerships with key business partners including Sales, Compliance, Finance and Operations Leadership to create transparency, collaborate on policies and goals and drive operational excellence.
• Experience selecting and managing third-party providers and establishing scalable operating models.
• Passionate pursuit of automation and efficiencies within a high-volume environment.
• Experience partnering with senior executives and developing plans to meet operations targets.
• Proven track record to thrive in a fast-paced environment under short timelines and competing priorities.
• Protect information in accordance with Location Services LLC Information Security Requirements.

Competencies 

• Excellent written and oral communication skills 
• Strong supervisory and leadership skills 
• Extensive knowledge of the principles, procedures, and best practices in the industry 
• Excellent organization skills and attention to detail 
• Strong analytical and problem-solving skills 
• Change and innovation management 
• Project management with a keen sense of prioritization and time management 

Education and Experience

• Bachelor’s degree required; MBA or similar a plus 
• Five (5 ) years relevant professional experience including two (2 ) years in upper management 

Position Type/Expected Hours of Work

This is a full-time position, Monday through Friday, with regular business hours.  Evening and weekend work may be required as job duties demand.  This position is primarily in office with limited option for remote work.  Travel up to 20% could be required. 

Physical Requirements 

This position is indoors.  Must be able to sit at a computer terminal for an extended period of time.  May be asked to lift approximately 25 lbs.  Exposure to moderate noise and light, i.e., business office with computers, phone, printers, light foot traffic.  

EEO Statement

Location Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.  In addition to federal law requirements, Location Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

Applicants must be legally authorized to work in the United States.