Vendor Relations Administrative Assistant

Summary/Objective

Plays a crucial role in supporting the Vendor Relations department by assisting with various special projects, ensuring compliance, and managing daily operations to help streamline workflow. This position contributes to the department's ongoing development by handling compliance requirements, supporting risk mitigation efforts, and assisting with vendor-related tasks to ensure smooth and effective vendor relationships. The admin is also responsible for managing documentation, maintaining vendor records, and helping with continuous improvement initiatives to enhance overall vendor performance and reduce potential risks

Essential Functions

• Ensure Compliance Documentation: Verify that agents' compliance documents required for active vendor status are current. If any documents have expired, assist the regional team in addressing and updating them as necessary.
• Monitor LPR Recoveries: Review License Plate Recognition (LPR) recoveries to confirm whether the unit has been recovered. Ensure proper handling and documentation of each assignment.
• Manage Vendor Documentation: Collect, review, and maintain all vendor insurance certificates, licenses, bonds, contracts, and site inspections. Take corrective action when updates or remediation are needed.
• Review Storage Lot Compliance: Assess storage lots to ensure they are active and comply with the company's insurance and lot requirements.
• Ensure SLA Adherence: Monitor vendor compliance with Service Level Agreements (SLAs) and ensure vendors meet the agreed-upon terms and performance standards.
• Assist with Special Projects: Provide support to the Vendor Relations department with various special projects and tasks as needed to ensure smooth operations.

Competencies

• Ethical conduct
• Strong communication and negotiation skills
• Organizational skills
• Time management
• Self-motivated / self-directed

Education and Experience

• Associates degree or equivalent related work experience
• Detail oriented, efficient and accurate data typing and research
• Strong functional understanding of the collateral recovery industry
• Thorough understanding of Microsoft Office, Word, Excel, PowerPoint and Outlook  
• Experience preferred within agent reporting networks (i.e. RDN< MBSI)

Benefits

• Competitive compensation package
• Full suite of medical benefits, including dental, vision, 401k, pet insurance and more!
• PTO and holidays

Position Type/Expected Hours of Work

This is a full-time position.  Days and hours of work are variable and based on business need.   Evening and weekend work may be required as job duties demand.

Physical Requirements

This position is indoors.  Must be able to sit at a computer terminal for an extended period.   May be asked to lift approximately 25 lbs.  Exposure to moderate noise and light, i.e business office with computers, phone, printers, light foot traffic.

EEO Statement

Location Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.  In addition to federal law requirements, Location Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Applicants must be legally authorized to work in the United States