What are the responsibilities and job description for the Restoration Technician position at 911 Restoration of Appleton-Oshkosh?
Benefits:
- Bonus based on performance
- Paid time off
- Stock options plan
Job Summary:
Restoration Technicians are responsible for performing a wide range of restoration activities, such as water damage, fire damage, mold remediation, and other types of damage to residential and commercial properties. They will be using restoration processes and equipment, such as drying, dehumidification, and air purification systems. Restoration technicians help people recover after they’ve experienced property damage from a disaster that has occurred in their home or business. The technicians will assess damages, recover what is still salvageable and dispose of what is not. Afterward, they can begin cleaning the property, removing unsalvageable debris, and beginning repairs.
Responsibilities:
Technicians will remove and replace any unrecoverable parts of a home, safely stabilize structures, sanitize areas, and restore buildings to their former state. Technicians should have a great understanding of safety standards and be able to help customers with complaints or questions about timelines, invoices, and expectations. In this role, you will be responsible for responding to water damage emergencies, assessing the extent of the damage, and implementing restoration and repair solutions
Restoration Technicians are responsible for performing a wide range of restoration activities, such as water damage, fire damage, mold remediation, and other types of damage to residential and commercial properties. They will be using restoration processes and equipment, such as drying, dehumidification, and air purification systems. Restoration technicians help people recover after they’ve experienced property damage from a disaster that has occurred in their home or business. The technicians will assess damages, recover what is still salvageable and dispose of what is not. Afterward, they can begin cleaning the property, removing unsalvageable debris, and beginning repairs.
Responsibilities:
Technicians will remove and replace any unrecoverable parts of a home, safely stabilize structures, sanitize areas, and restore buildings to their former state. Technicians should have a great understanding of safety standards and be able to help customers with complaints or questions about timelines, invoices, and expectations. In this role, you will be responsible for responding to water damage emergencies, assessing the extent of the damage, and implementing restoration and repair solutions
- Responding to all calls and emergencies in a timely and professional manner
- Conducting on-site evaluations to assess the extent of damage to the properties
- Developing and implementing restoration and repair solutions to mitigate further damage
- Operating and maintaining restoration equipment, such as dehumidifiers, air movers, and extractors
- Communicating with the clients and our office staff to ensure a smooth restoration process
- Maintaining accurate documentation of the restoration process and submitting reports to management
Qualifications:
Technicians are generally expected to be physically fit (being able to carry 50 pounds is a general weight that will be lifted and carried on the job while participating during demolition, carrying equipment, reconstruction, etc.), have excellent communication skills amongst the team and customers, and are great at working as a team. While higher education isn’t required, having certifications or licenses in safety programs and having previous experience in construction is a plus but we also offer getting certified while with us! Technicians can expect to be dealing with customers that have lost part or all of their house, so experience in customer service is beneficial as well.
Schedule:
Technicians are generally expected to be physically fit (being able to carry 50 pounds is a general weight that will be lifted and carried on the job while participating during demolition, carrying equipment, reconstruction, etc.), have excellent communication skills amongst the team and customers, and are great at working as a team. While higher education isn’t required, having certifications or licenses in safety programs and having previous experience in construction is a plus but we also offer getting certified while with us! Technicians can expect to be dealing with customers that have lost part or all of their house, so experience in customer service is beneficial as well.
Schedule:
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Work setting:
- Construction site
- Outdoor work
- Warehouse
Education:
- High school or equivalent (Preferred)
Experience:
- Construction: 1 year (Preferred)
- Water damage restoration: 1 year (Preferred)
- Mold remediation: 1 year (Preferred)
- Fire restoration: 1 year (Preferred)
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License/Certification:
- IICRC Certification (Preferred)Willingness to travel:
- IICRC Certification (Preferred)
- Willingness to travel:
Salary : $17 - $25