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Senior Order Coordinator, Planner

923 FLSmidth Inc.
Salt Lake, UT Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 4/29/2025

FLSmidth is looking for a Customer Service - Order Coordinator / Planner.

Location : Salt Lake City, UT

Joining our global team of more than 11,000 people, you will be part of an agile and ambitious network of talented individuals contributing toward a sustainable future in mining. Seize the opportunity to learn, create and deliver leading technology and services to the mining industry.

FLS is looking for a Customer Service - Order Coordinator to be a part of our Order Execution team in Salt Lake City.

Your responsibilities

  • Collaborate with customers, expediting and logistics to ensure on time delivery to our valued customers.
  • Prioritize, maintain, and place Sales Orders from received PO from our customers, also push requisitions to buyers, as well updates to several customer portals.
  • Maintain an open order log, tracking orders as they process through our ERP system.
  • Visit customer sites to review inventory levels and support planning of inventory as needed.
  • Support sales through technical review of drawings and BOM to ensure comprehensive proposal submitted to the customer.
  • Communicate with customers via phone and email keeping them updated on their orders.
  • Perform daily calls based on specifications and according to predefined procedures and processes to ensure delivery on time.
  • Build relationships with global colleagues and customers to create a fun and exciting environment that allows for growth within the organization.

What you bring

  • Previous experience with order processing and execution
  • Excellent customer service skills and the ability to build strong relationships with internal and external stakeholders
  • English fluency
  • Proficient with Microsoft Excel and have a firm understanding of ERP.
  • Associates degree : Engineering / Drafting or 3-5 years technical experience.
  • What we offer

  • An equal opportunity employer committed to creating a diverse and inclusive workplace
  • A global network of supportive colleagues and growth opportunities
  • Work-life balance so you can focus on professional and personal priorities
  • Competitive benefit package including life health insurance options
  • Time to recharge through vacation days and holidays
  • Savings fund and Christmas allowance
  • Candidates will be contacted by email or by cellphone from a Peru number.

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