What are the responsibilities and job description for the Site Account Manager position at 923 FLSmidth Inc.?
Do you want to make a difference in the world and contribute to a sustainable future?
We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.
It’s a big responsibility, and we have committed to do it. We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining.
We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.
Our North America Site Sales Team is seeking ambitious candidates with passion for learning how to sell technology solutions in the mining industry. This is a development-focused entry-level role that will teach you to drive sales by cultivating relationships, identifying opportunities, leveraging the capability of peers and ensuring customer satisfaction.
We are looking for someone who is hardworking and highly motivated to achieve outstanding results. If you are a dynamic and results-oriented person who thrives in a fast-paced environment, we invite you to join our team and play a pivotal role in driving our company’s growth and success.
Your responsibilities
- Focuses on short to medium-term planning and face-to-face selling of a variety of products, services and / or solutions in a geographic area
- Supports development of short to medium-range sales plans and prepares strategies to protect, grow, and diversify the relationship with a defined group of existing customers
- Drive interactions with assigned group of existing customers to identify cross / up and repeat sales opportunities
- Facilitates problem resolutions and ensures customers receive high quality customer service
- Provides input for development of client retention and growth plans
- Customer Acquisition may happen from time to time but majority of focus over time is on existing customers
- Identifies opportunities in existing customer installations for replacement of equipment with parts & consumables from the FLSmidth portfolio (increased wallet share)
- Identify opportunities to expand install base for Products or PCV and share those with the respective business lines.
- Actively engage with Solution Specialist to drive consumables offerings on site.
- Identifies opportunities / leads to grow all Service BL order intake using Field Services Engineering.
- Communicates with the Global Service BL and RSLM’s on market pricing competitiveness and localization / globalization of supply.
- Interacts with Professional Services for onsite support to customers and any U&R opportunities.
Support within your role :
What you bring
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.
